Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheliqua Thompson

Summary

Dedicated and compassionate Patient Care Technician with over 20 years of experience in diverse healthcare environments, including Surgery, Adult and Pediatric Emergency Rooms, Burn Care, Long Term Care, and Memory Care. Proven expertise in delivering high-quality, patient-centered care and adapting effectively to the dynamic demands of fast-paced medical settings. Skilled in performing essential medical procedures and supporting nursing staff in clinical duties, while providing compassionate assistance with activities of daily living. Committed to upholding best practices in patient safety and comfort, with a strong foundation in medical terminology and emergency response. Recognized for exceptional communication and customer relations skills, ensuring a positive experience for patients and their families.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Sunrise Hospital Pediatric Emergency Room
09.2023 - Current
  • Answer telephone calls to offer information, answer questions, and direct calls to staff also facilitating communication with specialty providers. Processing patient admissions, and arranging transport. Assists physicians and nurses with various procedures, such as lumbar punctures. IV starts, blood draws, enemas, splints, suturing, and suture removal. Further responsibilities included participating in triage under a Registered Nurse's supervision, rooming patients, taking and recording vital signs accurately, transporting pediatric patients, turning over patient rooms upon discharge, and stocking room supplies.

Certified Nursing Assistant I

Encompass Health and Rehab
02.2023 - 09.2023

Assisting rehabilitation nurses with rehabilitation treatment and patient care according to hospital, state, professional and federal regulations and guidelines.

Surgery Patient Care Technician

Trinity Health Operating Room (Casual)
11.2022 - 02.2023

Utilizes age-specific criteria to safely and efficiently transport Operating Room patients to and from pre-op holding areas and nursing units.

Assists with room turnover and cleaning duties.

Maintains, restocks, and orders non-par items as necessary for the Central Core inventory.

Makes sure that urgent cases are picked up immediately, along with additions, and picks instrument trays for the following day's procedures.

Ensures that each case's supplies and instruments are available in the pass-through and ready for the following procedure.

Understands the location of supplies in the Central Core and pick any additional supplies called for immediately.

Performs sterile instrument checks and sets up cases according to instructions from a Registered Nurse or a Surgical Technician.

Emergency Room Technician

Trinity Health
04.2021 - 02.2023

Provide direct patient care under the direction of a Registered Nurse, including administering treatments and procedures, and performing clerical duties as a Ward Secretary.

Takes vital signs, provides comfort measures, assists with patient transfers, and cleans and dresses wounds.

Responds to call lights and performs EKGs.

Cleans and restocks patients' rooms in preparation for incoming patients.


Store Coordinator

Keycare Medical (Trinity Health)
03.2020 - 04.2021


As KeyCare Store Coordinator, I oversaw the storefront staff's intake activities for patients seeking services or supplies at KeyCare Medical locations. As a coordinator, I ensured that the team welcomed patients promptly and courteously and provided them with accurate information regarding the fittings and supplies received. I ensured company billing and check-out procedures were followed, insurance was verified, proper identification was obtained, and necessary documents were completed. Collaborating with the other departmental leads, I resolved patient grievances and complaints related to billing, DME, and patient care. Among my responsibilities were maintaining a prompt phone response and assigning lunch hours and breaks to accommodate peaks in patient volume. Additionally, I advised the Director regarding retail sales, fitting activities, and product and inventory concerns.

Orthotic/Prosthetic Assistant

Keycare Medical (Trinity Health)
11.2019 - 01.2020


The duties of my position as an orthotist/prosthetist assistant included fabricating, repairing, and maintaining devices requested by physicians under the supervision of the orthotist/prosthetist.

Assisting with the casting of patients to obtain accurate measurements.

Fitting, measuring, and educating DME patients about products such as Troms, Arm Slings, TLSOs, Diabetic shoes, prosthetics/AFOs, Cranial Helmets, and Custom Insoles.

Fabricating and customizing devices by utilizing the appropriate materials and components.

Making modifications to the models and creating the design layout for the final custom product.

All visit documentation, including chart notations, prior authorizations, and billing documents, were completed, submitted, and maintained.

Surgery Patient Care Technician

Trinity Health-Surgery Department
04.2018 - 11.2019

Utilizes age-specific criteria to safely and efficiently transport Operating Room patients to and from pre-op holding areas and nursing units.

Assists with room turnover and cleaning duties. Maintains, restocks, and orders non-par items as necessary for the Central Core inventory.

Makes sure that urgent cases are picked up immediately, along with additions, and picks instrument trays for the following day's procedures.

Ensures that each case's supplies and instruments are available in the pass-through and ready for the following procedure.

Understands the location of supplies in the Central Core and pick any additional supplies called for immediately.

Performs sterile instrument checks and sets up cases according to instructions from a Registered Nurse or a Surgical Technician.

Certified Nursing Assistant

Eventide Fargo-2 East
04.2018 - 10.2018

Working as a patient care technician in a long-term care facility, I completed various resident care duties under the supervision of a registered nurse or a licensed practical nurse, per facility policy and procedure. As indicated, I assisted with bathing, personal hygiene, dressing, toileting, and incontinent care. I aided at mealtime (passing plates/supplying food and food as required). I assisted with ambulation, answered call lights within a reasonable timeframe, adhered to infection control protocols, and maintained timely communication with the nurse regarding the resident's condition. As well as maintaining a clean, safe, and healthy environment for residents, I was responsible for accurate charting.

Certified Nursing Assistant

Bethany Retirement Living-Memory Care
10.2017 - 04.2018

Provided quality care under the supervision of a registered nurse or licensed practical nurse in a memory care setting. As indicated, I assisted with bathing, personal hygiene, dressing, toileting, and incontinent care. I aided at mealtime (passing plates/supplying food and food as required). I assisted with ambulation, answered call lights within a reasonable timeframe, adhered to infection control protocols, and maintained timely communication with the nurse regarding the resident's condition. As well as maintaining a clean, safe, and healthy environment for residents, I was responsible for accurate charting.

Surgery Patient Care Technician

Trinity Health Operating Room
08.2014 - 09.2017

Utilizes age-specific criteria to safely and efficiently transport Operating Room patients to and from pre-op holding areas and nursing units.

Assists with room turnover and cleaning duties.

Maintains, restocks, and orders non-par items as necessary for the Central Core inventory.

Makes sure that urgent cases are picked up immediately, along with additions, and picks instrument trays for the following day's procedures.

Ensures that each case's supplies and instruments are available in the pass-through and ready for the following procedure.

Understands the location of supplies in the Central Core and pick any additional supplies called for immediately.

Performs sterile instrument checks and sets up cases according to instructions from a Registered Nurse or a Surgical Technician.

Certified Nursing Assistant

Trinity Homes
02.2014 - 08.2014

Working as a patient care technician in a long-term care facility, I completed various resident care duties under the supervision of a registered nurse or a licensed practical nurse, per facility policy and procedure. As indicated, I assisted with bathing, personal hygiene, dressing, toileting, and incontinent care. I aided at mealtime (passing plates/supplying food and food as required). I assisted with ambulation, answered call lights within a reasonable timeframe, adhered to infection control protocols, and maintained timely communication with the nurse regarding the resident's condition. As well as maintaining a clean, safe, and healthy environment for residents, I was responsible for accurate charting.

Travel Certified Nursing Assistant(several 12 contracts)

Aureus Medical Staffing(Trinity Homes)
06.2013 - 01.2014

Working as a patient care technician in a long-term care facility, I completed various resident care duties under the supervision of a registered nurse or a licensed practical nurse, per facility policy and procedure. As indicated, I assisted with bathing, personal hygiene, dressing, toileting, and incontinent care. I aided at mealtime (passing plates/supplying food and food as required). I assisted with ambulation, answered call lights within a reasonable timeframe, adhered to infection control protocols, and maintained timely communication with the nurse regarding the resident's condition. As well as maintaining a clean, safe, and healthy environment for residents, I was responsible for accurate charting.

Certified Nursing Assistant-(Replacement Worker)

Huffmaster
07.2012 - 09.2012

Providing basic patient care under the supervision of an RN, in long-term care facility as a replacement worker during a labor dispute. Working as a patient care technician in a long-term care facility, I completed various resident care duties under the supervision of a registered nurse or a licensed practical nurse, per facility policy and procedure. As indicated, I assisted with bathing, personal hygiene, dressing, toileting, and incontinent care. I aided at mealtime (passing plates/supplying food and food as required). I assisted with ambulation, answered call lights within a reasonable timeframe, adhered to infection control protocols, and maintained timely communication with the nurse regarding the resident's condition. As well as maintaining a clean, safe, and healthy environment for residents, I was responsible for accurate charting.

Pediatric Emergency Room Technician

Sunrise Hospital Medical Center-Peds ED
11.2009 - 11.2011

Assisted physicians and nurses with various procedures, such as lumbar punctures. IV starts, blood draws, enemas, splints, suturing, and suture removal. Further responsibilities included participating in triage under a Registered Nurse's supervision, rooming patients, taking and recording vital signs accurately, transporting pediatric patients, turning over patient rooms upon discharge, and stocking room supplies

Burn Care Dressing Tech

University Medical Center-(Burn Care Unit)
01.2005 - 04.2009

Under the supervision of registered nurses, I assisted with inpatient and outpatient dressing changes, cleaned wounds/burns, and applied dry, sterile dressings. As part of my responsibilities in the outpatient clinic setting, I was also responsible for removing and cleaning wounds.

Education

Computer Information Systems -

Southern Nevada Vocational Technical Center
LAS VEGAS,NV

Certified Nursing Assistant Certification -

IHS EDUCATION
LAS VEGAS,NV

Skills

  • An excellent understanding of customer relations
  • Skills related to communication, numerical ability, clerical perception, vision and hearing acuity, and interpersonal communication
  • An in-depth understanding of medical terminology
  • Assisting Patients with Basic Nursing Support
  • Preforming CPR
  • Electrocardiogram (ECG / EKG)
  • Phlebotomy
  • Understanding of DME insurance and billing concepts
  • A working knowledge of the fitting and use of durable medical equipment
  • Treatment of burns and wounds
  • The ability to deescalate, redirect, and resolve conflicts

Certification

Nevada CNA License #CNA015159 December 2027


BLS May 2025

Timeline

Patient Care Technician

Sunrise Hospital Pediatric Emergency Room
09.2023 - Current

Certified Nursing Assistant I

Encompass Health and Rehab
02.2023 - 09.2023

Surgery Patient Care Technician

Trinity Health Operating Room (Casual)
11.2022 - 02.2023

Emergency Room Technician

Trinity Health
04.2021 - 02.2023

Store Coordinator

Keycare Medical (Trinity Health)
03.2020 - 04.2021

Orthotic/Prosthetic Assistant

Keycare Medical (Trinity Health)
11.2019 - 01.2020

Surgery Patient Care Technician

Trinity Health-Surgery Department
04.2018 - 11.2019

Certified Nursing Assistant

Eventide Fargo-2 East
04.2018 - 10.2018

Certified Nursing Assistant

Bethany Retirement Living-Memory Care
10.2017 - 04.2018

Surgery Patient Care Technician

Trinity Health Operating Room
08.2014 - 09.2017

Certified Nursing Assistant

Trinity Homes
02.2014 - 08.2014

Travel Certified Nursing Assistant(several 12 contracts)

Aureus Medical Staffing(Trinity Homes)
06.2013 - 01.2014

Certified Nursing Assistant-(Replacement Worker)

Huffmaster
07.2012 - 09.2012

Pediatric Emergency Room Technician

Sunrise Hospital Medical Center-Peds ED
11.2009 - 11.2011

Burn Care Dressing Tech

University Medical Center-(Burn Care Unit)
01.2005 - 04.2009

Computer Information Systems -

Southern Nevada Vocational Technical Center

Certified Nursing Assistant Certification -

IHS EDUCATION
Sheliqua Thompson