Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Shelisa Hinojosa

Tuscaloosa,AL

Summary

Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Chick-fil-A
Tuscaloosa, AL
02.2024 - Current
  • Addressed customer needs, responding to specific requests.
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Rotated through series of different stations based on team needs.

Team Member

Chick-fil-A
Huntsville, AL
04.2021 - 12.2024
  • Addressed customer needs, responding to specific requests.
  • Maintained a clean and organized work area throughout shift.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Rotated through series of different stations based on team needs.
  • Answered phone calls regarding inquiries about products or services.
  • Trained new team members using approved training materials and information.
  • Built and maintained working relationships with peers and upper management.

Kitchen/FOH Team Member

Homewood Bagel Company
Tuscaloosa, AL
10.2022 - 05.2023
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Maintained cleanliness and organization of the front-of-house area, including the lobby and restrooms.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Followed opening and closing procedures as outlined by management team.

Education

Bachelor of Science - Hospitality Management

University of Alabama
Tuscaloosa, AL
05-2026

Skills

  • Complaint resolution
  • Quality assurance
  • Staff education and training
  • Order preparation
  • Workplace safety
  • Leadership qualities
  • Point-of-sale system
  • Attention to detail

Certification

Social Media Marketing from HubSpot

Issued Mar 2024

Languages

Spanish
Limited

References

References available upon request.

Timeline

Team Member

Chick-fil-A
02.2024 - Current

Kitchen/FOH Team Member

Homewood Bagel Company
10.2022 - 05.2023

Team Member

Chick-fil-A
04.2021 - 12.2024

Bachelor of Science - Hospitality Management

University of Alabama

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Shelisa Hinojosa