Shelitha R Muse
Banker
New Orleans,LA
Summary
Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for corporate professionals. Personable and communicative with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
15
15
years of professional experience
Work History
Pro Account Sales Associate
Lowe's
New Orleans, LA
10.2015 - 12.2019
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Managed over 20 calls per week and increased sales by 10%
Administrative Assistant
Clayton County Board Of Commissioners
Jonesboro, GA
06.2005 - 09.2015
- Participated in several project meetings, transcribed meeting minutes and tracked project statuses
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Scheduled office meetings and client appointments for team of five professional Commissioners
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
Education
Associate of Applied Business - Accounting And Business Management
Urban League Technical
New Orleans, LA05.1995
Skills
- Multi-line phone proficiency
- AP/AR proficiency
- Customer and client relations
- Correspondence handling
- Advanced MS Office Suite knowledge
- Supervising clerical personnel
- Account follow-up
- Sales professional
Timeline
Pro Account Sales Associate
Lowe's
10.2015 - 12.2019
Administrative Assistant
Clayton County Board Of Commissioners
06.2005 - 09.2015
Associate of Applied Business - Accounting And Business Management
Urban League Technical
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