Sheliza Nolan

• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Educated family members and caregivers on patient care instructions.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Managed patients recovering from medical or surgical procedures.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Streamlined medication administration processes for increased safety and accuracy during busy shifts.
• Recorded details regarding therapies to keep patient charts updated.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.
• Self-motivated, with a strong sense of personal responsibility.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Administered intravenous, oral, subcutaneous and intra-muscular chemotherapy according to established protocols.
• Administered oral, IV and and monitored patient reactions.
• Reduced infusion complications by closely monitoring patients throughout treatment sessions and promptly addressing any concerns or issues.
• Communicated with physicians regarding any changes in a patient's condition or response to treatment.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Collaborated with pharmacy staff regarding medication dosages and to ensure timely preparation and delivery of chemotherapy.
• Maintained accurate records of all infusions administered and patient outcomes.
• Provided information regarding care and medications to patients and caregivers in comprehendible terminology.
• Enhanced patient experience by providing compassionate and individualized care during infusion treatments.
• Advised family members on how best to provide support during a patient's course of treatment.
• Developed trusting relationships with patients over the course of their treatment journey.
• Paid attention to detail while completing assignments.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.

• Conducted comprehensive health histories and assessments to create individualized care plans tailored to each patient's needs.
• Provided education to patients on preventative health measures, medications, treatments, and lifestyle changes.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Demonstrated cultural competence when working with diverse populations by tailoring communication styles and approaches accordingly.
• Documented all patient interactions in detail within the electronic health record system.
• Coordinated seamless transitions between inpatient and outpatient settings, reducing readmission rates and promoting optimal recovery.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Managed multiple tasks simultaneously while maintaining attention to detail.
• Ensured accuracy of billing codes associated with services provided.
• Collaborated with other departments within the organization to coordinate efficient workflow processes.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Managed patients recovering from medical or surgical procedures.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
• Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
• Contributed to positive treatment experiences for patients by providing compassionate care in a professional manner.
• Used first-hand knowledge and clinical expertise to advocate for patients' and enacted prescribed treatment strategies.
• Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Oversaw delivery of care for all patients on 34-bed medical-surgical unit, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians and unit clerks.
• Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
• Organized and detail-oriented with a strong work ethic.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks.
• Developed and maintained courteous and effective working relationships.
• Worked well in a team setting, providing support and guidance.

Please reference "Pharmacy Technician" below.

• Managed transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
• Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
• Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
• Received regional branch recognition award for "Employee of the Quarter."

• Set up and modified patient profiles to include current information such as medications and insurance details.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

• Enhanced customer service experience by efficiently processing purchases and returns.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Fostered positive customer relations by resolving complaints and inquiries promptly.
• Provided exceptional customer service, ensuring client satisfaction and repeat business.

• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Sorted documents and maintained organized filing process.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.