A dedicated and detailed-oriented auditor, with demonstrated aptitude in telecommunications, network design, IT support services, project management, client relations, cost and budget analysis, account management, contract negotiations, billing invoicing, troubleshooting, research and development and invoicing. Additional capabilities include conflict resolution, policies and procedures, and process improvement. Displays strong problem-solving and analytical skills and optimal efficiency. A technically proficient and innovation proven performer, who enables an organization to operate at maximal productivity.
· Managed $16M in Monthly client spend.
· 2020-2023 closed annualized savings 12.5M
· 2020-2023 Identified annualized savings 15.2
· Investigated discrepancies discovered during auditing process.
· Consulted clients on internal control systems development and audit program improvements.
· Prepared working papers, reports and supporting documentation for audit findings.
· Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
· Collected and reported monthly expense variances and explanations.
· Worked well in a team setting, providing support and guidance.
· Skilled at working independently and collaboratively in a team environment.
· Guided client in developing remediation plan based on audit findings and recommendations.
Training and monitored international client auditors
· Obtained and reviewed vendor contracts, customer service records, report and tariffs for Fortune 5000 clients to ensure accurate contract compliance, accurate billing, services and equipment.
· Analyzed and audited telecom invoices using both automated and manual approaches.
· Filed disputes with vendors and managed disputes process to closure with vendor and clients.
· Reviewed and interpreted facility orders, network design orders and circuit layout orders.
· Hosted client-facing meetings, prepared monthly reports and presentations.