Hi, I’m
Shella Brooks
Pembroke Pines,FL
Summary
Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Addresses customer’s needs while quickly moving them through the check-out process. Passionate about serving others and eager to take on new responsibilities. Obtain a cashier position to utilize my customer service, communication, and organizational skills. Spirited Dog Walker with hands-on experience walking dogs, providing ample time for restroom breaks and exercise. Driven to customize walks and services to meet clients' expectations and needs. High-energy with outstanding stamina needed to work with various types of dogs over long periods. Known for arriving early and ready to work. Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
5
years of professional experience
1
Certification
Work History
Wag Dog Walking
Dog Walker
09.2021 - Current
Job overview
- Led dogs away from hazards, obstacles and other animals to protect safety.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
- Followed optimal schedules for animals as set by owners or supervisors.
- Exercised and offered restroom breaks to dogs by walking multiple times per day.
- Maintained pace according to size, age and agility to offer individualized walking experience for each dog.
- Tailored walks for older dogs and dogs with variety of health concerns.
- Made sure pets had fresh water before leaving.
- Gave summarized report to owner after each visit.
Bento Asian Kitchen And Sushi
Food Service Worker
02.2021 - 07.2021
Job overview
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
CVS PHARMACY
CLERK/CASHIER
10.2015 - 02.2019
Job overview
- Provided excellent customer service by anticipating customer needs
- Demonstrated compassion and care in all interactions, and actively identified and resolved potential service issues
- Focused on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
- Accurately performed cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
- Maintained the sales floor by restocking shelves, updating pricing information, and completing inventory management tasks as directed by store manager
- Supported opening and closing store activities, when needed.
BABOR SKINCARE
DIGITAL MARKETING INTERN
11.2018 - 01.2019
Job overview
- Organized digital files
- Resized digital images to fit specific dimensions
Education
Charles W Flanagan High School (Adult GED), Pembroke Pines, FL
GED
09.2022
Skills
- Dog Behavior
- Critical Thinking
- Obstacle Avoidance
- Dog Welfare
- Basic Animal Care
- Reading Comprehension
- Hospitality and Accommodation
- Human and Animal Safety
- Prepare Food
- Daily Log Updates
- Manage Schedules
- Compassionate Care
- Customer service
- Supply Maintenance
Certification
Customer Service | Point of Sale Systems | Accuracy | Verbal and Written Communication | Problem Solving | Conflict Resolution | Time Management | Multitasking | Efficiency | Positive Attitude
Timeline
Dog Walker
Wag Dog Walking
09.2021 - Current
Food Service Worker
Bento Asian Kitchen And Sushi
02.2021 - 07.2021
DIGITAL MARKETING INTERN
BABOR SKINCARE
11.2018 - 01.2019
CLERK/CASHIER
CVS PHARMACY
10.2015 - 02.2019
Charles W Flanagan High School (Adult GED)
GED
Customer Service | Point of Sale Systems | Accuracy | Verbal and Written Communication | Problem Solving | Conflict Resolution | Time Management | Multitasking | Efficiency | Positive Attitude
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