Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shellby Sharp

Calimesa,CA

Summary

Proven success in building relationships with students, people, working with vulnerable populations, and providing guidance and support. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Youth Leader

YMCA
08.2022 - Current
  • Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
  • Collaborated with students, parents, teachers and community members to promote youth leadership initiatives and enhance communication.
  • Engaged students by following, implementing, and assisting in creating lesson plans.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Mentored and coached students in developing communication, problem-solving and decision-making skills.
  • Assisted students in recognizing strengths and weaknesses, and guided development of personal and professional goals.

Cashier

WaBa Grill
08.2021 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Kennel Attendant /Dog Groomer

4 Paws Inn
05.2020 - 07.2021
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
  • Cleaned cat and dog ears to prevent ear infections.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.

Education

High School Diploma -

Cajon High School
San Bernardino, CA
06.2022

Skills

  • Teaching
  • Administrative Leadership
  • Activity Planning
  • Safety and Sanitation
  • Compassionate Care
  • Customer Service Excellence
  • Time Management Skills
  • Issue Resolution
  • Critical Thinking

Certification

CPR certified

Timeline

Youth Leader

YMCA
08.2022 - Current

Cashier

WaBa Grill
08.2021 - 07.2022

Kennel Attendant /Dog Groomer

4 Paws Inn
05.2020 - 07.2021

High School Diploma -

Cajon High School

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Shellby Sharp