Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelle Montoya

Pueblo,CO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

HUMAN RESOURCES SPECIALIST

Sangre de Cristo Community Care
03.2019 - Current
  • Plan recruitment events for interested applicants and organize onboarding activities for newly hired employees
  • Train staff on software functionality for human resources processes, including employee referral program, sensitive position tracking and tuition assistance program
  • Supervise staff and client training to maintain comprehensive organizational knowledge of federal, state and local regulations
  • Guide department managers on hiring practices, salary ranges and position request forms
  • Complete onboarding and new hire orientation for employees
  • Process all salary changes stemming from merit increases, promotions, bonuses and pay adjustments
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Performed budget analysis to control expenditures and predict future budget needs.

ACCOUNTS PAYABLE SPECIALIST

Argus Home Healthcare
03.2015 - 08.2018
  • Verified accuracy of invoices and process for timely payment
  • Processed daily Journal entries
  • Assisted Senior Accountant with daily/monthly reconciliation
  • Prepared cash flow and aging reports for weekly financial meetings
  • Assisted with Payroll processing
  • Processed Commercial, Medicaid, Medicare and Private Pay client payments and verify AR posted correctly via clearing accounts
  • Reconciled monthly statements and transactions to keep records accurate and current
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.

OFFICE MANAGER

Hope Internal Medicine
06.2014 - 02.2015
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
  • Coordinated office activities and operations to secure efficiency and compliance with company policies
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications
  • Directed and oversaw office personnel activities.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Controlled finances to lower costs and keep business operating within budget.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

OFFICE MANAGER

Occupational Medicine of Southern Colorado
04.2006 - 06.2014
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications
  • Solicited vendor quotes to determine optimal material purchase pricing
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Handled scheduling and managed timely and effective allocation of resources and calendars
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.

Education

High School Diploma -

East High School
Pueblo, CO
06.1994

Skills

  • File and Records Management
  • Promotion Coordination
  • Employee Newsletters
  • Confidential Document Control
  • Orienting New Employees
  • Adaptable to Changing Conditions
  • Compensation and Benefits
  • Employment Data Tracking
  • Analytical and Critical Thinking
  • Manage Employee Relations
  • In-Person and Telephone Interviewing
  • Vendor Relations
  • Complaint Handling
  • Conduct Orientations and Training
  • Processing Garnishments
  • Payroll Completion
  • Onboard New Hires
  • Labor Control
  • Microsoft Office
  • Event Planning
  • Time Tracking and Payroll Administration
  • Open Enrollment
  • Policy Implementation
  • Employee Relations
  • Grievance Handling and Redressal
  • Data Evaluation
  • Payroll and Benefits Administration
  • Employee Onboarding
  • Recruitment

Timeline

HUMAN RESOURCES SPECIALIST

Sangre de Cristo Community Care
03.2019 - Current

ACCOUNTS PAYABLE SPECIALIST

Argus Home Healthcare
03.2015 - 08.2018

OFFICE MANAGER

Hope Internal Medicine
06.2014 - 02.2015

OFFICE MANAGER

Occupational Medicine of Southern Colorado
04.2006 - 06.2014

High School Diploma -

East High School
Shelle Montoya