Summary
Overview
Work History
Education
Skills
Timeline
Intern

SHELLEA DAVIS

Twin Falls,ID

Summary

Dedicated professional with a strong background in hospitality and customer service, honed at Norwegian Cruise Line. Expert in deep cleaning and sanitization techniques, ensuring a pristine environment. Recognized for exceptional teamwork and guest relations, consistently enhancing customer experiences while maintaining high standards of cleanliness and organization.

Overview

2026
2026
years of professional experience

Work History

Housekeeper

Gem State Staffing

Warehouse Worker

Intermountain Staffing
  • Ensured workplace cleanliness and organization to promote safety.
  • Assisting the General Labor staff with duties for proper production.

Warehouse Worker

Elwood Staffing
12.2024 - 04.2025
  • Consistently lifted materials weighing as much as Number pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Strapped items down over protective padding to secure throughout transportation.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.

Sales Associate

Blockbuster Video
04.2008 - 11.2008
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Restaurant Busser

Norwegian Cruise Line
04.2005 - 07.2005
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Trained new staff in bussing and cleaning procedures.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Reset and cleaned tables quickly to prepare for new customers.

Education

Certificate - Office Assistant

Long Beach Job Corps
Long Beach, CA
08.2005

Skills

  • Restroom detailing
  • Deep cleaning
  • Linen replacement
  • Linen replenishment
  • Cleaning techniques
  • Dusting
  • Safe cleaning with chemicals
  • Cleaning and organizing
  • Product knowledge
  • Closet detailing
  • Interior and exterior cleaning
  • Inventory control
  • Vacuuming
  • Watering plants
  • Waste disposal
  • Sanitization techniques
  • Polishing surfaces
  • Quality assurance
  • Guest relations
  • Ceiling fan cleaning
  • Basic maintenance
  • English language fluency
  • Mopping and sweeping
  • Cleaning methods
  • Hardworking
  • Customer service-focused
  • Able to lift number lbs
  • Hospitality background
  • Budget control
  • Customer service
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Residential cleaning
  • Teamwork
  • Housekeeping
  • Upholstery care

Timeline

Warehouse Worker

Elwood Staffing
12.2024 - 04.2025

Sales Associate

Blockbuster Video
04.2008 - 11.2008

Restaurant Busser

Norwegian Cruise Line
04.2005 - 07.2005

Housekeeper

Gem State Staffing

Warehouse Worker

Intermountain Staffing

Certificate - Office Assistant

Long Beach Job Corps
SHELLEA DAVIS