Shelley Abel

• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
• Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Supported overall patient satisfaction by addressing their housekeeping concerns promptly and professionally.
• Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
• Practiced established infection control methods to reduce risks to patients, families, and medical staff.
• Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
• Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet the needs of the facility.
• Maintained a safe environment for patients and staff by adhering to infection control policies and procedures.
• Maximized efficiency through proper use and mixing of chemicals according to manufacturer instructions and safety guidelines.
• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Prioritized tasks based on urgency, ensuring prompt attention was given to critical areas requiring immediate attention.
• Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
• Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded the facility''s cleanliness standards.
• Assisted in maintaining Joint Commission accreditation with consistent adherence to healthcare facility standards.
• Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.
• Streamlined cleaning processes by effectively utilizing housekeeping equipment, such as floor machines and vacuum cleaners.
• Contributed to efficient inventory management by monitoring supplies usage and reporting shortages or excesses as needed.
• Promoted a positive workplace culture by actively participating in team meetings, trainings, and performance evaluations.
• Improved workflow within the department by identifying opportunities for process improvement and sharing best practices with colleagues.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Verified cleanliness and organization of storage areas and carts.
• Cleaned elevators, glass, and planters in public areas.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Identified repair needs and major maintenance concerns, and escalated issues to management.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Laid off staff reduction.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Conducted routine and emergency head counts.
• Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
• Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Conducted routine and emergency head counts.
• Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Enhanced facility security by conducting regular inspections and addressing potential risks.
• Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
• Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
• Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
• Observed behavior of residents individually and in groups.
• Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
• Completed intake paperwork, fingerprints, and searches.
• Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
• Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
• Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
• Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
• Interviewed inmates to obtain information and assess needs.
• Booked new inmates into facility and processed inmates for release.
• Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
• Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
• Received and accounted for personal possessions and determined inmate work assignments.
• Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
• Facilitated effective emergency response drills, preparing staff for potential crises.
• Monitored surveillance equipment to detect and prevent unauthorized activities.
• Ensured security of facility perimeter by conducting routine patrols.
• Supported reentry programs that prepared inmates for successful integration into society.
• Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
• Streamlined inmate check-in and processing, increasing efficiency.
• Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
• Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
• Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
• Reduced inmate altercations through proactive conflict resolution strategies.
• Enhanced staff training programs, leading to improved operational standards.
• Bolstered team morale and cooperation through effective leadership and communication.
• Contributed to policy development, ensuring alignment with best practices in corrections management.
• Maintained detailed records of inmate behavior and activity, contributing to facility security.
• Mitigated potential security breaches with vigilant contraband detection practices.
• Promoted inmate welfare by monitoring and addressing health concerns promptly.
• Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
• Enhanced facility safety by conducting regular and thorough cell inspections.
• Improved compliance with state and federal regulations by updating and enforcing facility policies.
• Responded to emergency situations and de-escalated hostile confrontations.
• Enforced rules and regulations to maintain order among inmates.
• Prepared reports to document incidents and violations.
• Conducted security checks of inmates and living areas.
• Documented inmate behavior and activities in logbooks.
• Supervised inmates during meals, recreation and other activities.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Assisted in intake and release of inmates.
• Investigated and responded to incidents of inmate misconduct.
• Transported inmates to and from court hearings, medical appointments and other locations.
• Provided assistance and guidance to inmates regarding daily activities.
• Established positive working relationships and maintained boundaries with resident offenders.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Responded to inquiries from inmates and other members of public.
• Received and inspected mail, property and funds from visitors on behalf of designated inmates.
• Interviewed inmates to obtain information and evidence.
• Administered drug tests to inmates.
• Coordinated with other law enforcement personnel to exchange information.
• Restrained juvenile inmates when disturbances required physical intervention.