Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

SHELLEY A. KUBINCANEK

Washington,Pennsylvania

Overview

20
20
years of professional experience

Work History

Community-Church Relations Manager

City Mission
09.2019 - Current
  • Maintains current, and fosters new, relationships with area churches, community groups and a specfic few major donors
  • Participates in various speaking engagements to bring awareness of available resources to the unhoused
  • Organizes donation drives and continuously fundraises with church and community groups
  • Conducts tours of the City Mission campus to interested groups
  • Maintains relationship with vendors for largest annual fundraising event
  • Updates donor database in CRM

Director of Data Acquisition and Information Technology Program Management

Builders Updates
10.2018 - 08.2019
  • Temporary position
  • Supervised website development and data staff and all contractors
  • Oversaw day-to-day operations including but not limited to hiring, training, human resources, payroll, performance reviews, discipline and performance improvement plans
  • Managed and analyzed all phases of data acquisition and integration from third parties to internal database
  • Conducted site testing and data quality assurance
  • Managed user and client accounts including membership, inventory content, updates and CRM data
  • Monitored projects and prioritized tasks for website development between third party development teams and internal site testers

High School Representative / Outside Recruiting

Penn Commercial Business and Technical School
01.2018 - 10.2018
  • Cultivated relationships with area high school counselors and administrators
  • Presented at school and outside speaking engagements regarding organization’s programs
  • Attended career fairs and represented organization at other post-secondary education events
  • Engaged and maintained communication with high school leads and non-traditional leads to meet team goals

Corporate Relations Manager / Community Church Relations

City Mission
11.2016 - 01.2018
  • Identified corporate partners for fundraising and solicitation
  • Established long-term partnerships with corporate donors for short-term and long-term strategic giving
  • Engaged area corporate partners to become sponsors for events and fund drives
  • Served as the Development Department’s corporate liaison
  • Identified and fostered new relationships and maintained communication with corporate partners and prospective donors

Commercial Lines Producer / Account Manager

Berry, Bippus, Chison and Foose, Inc.
04.2015 - 03.2016
  • Assisted agency with renewals and service work
  • Handled new business production from call-ins and walk-ins
  • Prospected tri-state area for new business production

Commercial Account Representative

USI (formerly Wells Fargo Insurance Services)
09.2013 - 03.2015
  • Managed accounts and book of business for four producers
  • Serviced all accounts and marketed all renewals
  • Prospected tri-state area for new business production

Office Manager

America’s Auto Auction
03.2012 - 09.2013
  • Supervised an office staff of 20 employees
  • Supported general managers and controller by maintaining computer systems and office inventory
  • Oversaw day-to-day office operations including training and onboarding
  • Managed auction lanes for weekly auction

Executive Assistant / Sales / Recruitment

Landmark Destiny Group (Landmark Communications)
04.2005 - 08.2008
  • Handled customer service management, sales and recruitment
  • Provided daily administrative support to CEO

Education

N/A - General Studies

WVNCC
Weirton

Graduate -

Chartiers-Houston High School
Houston, Pennsylvania
06.1988

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Relationship building
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Conflict resolution
  • Sales management
  • Performance evaluations
  • Clear communication
  • Employee onboarding
  • Coaching and mentoring
  • Inventory management
  • Computer skills
  • Effective communication
  • Problem resolution
  • Adaptability and flexibility
  • Positive attitude
  • Attention to detail
  • Multitasking
  • Problem-solving
  • Excellent communication
  • Multitasking Abilities
  • Organizational skills
  • Team development
  • Work Planning and Prioritization
  • Hiring and training
  • Managing operations and efficiency
  • Customer relationship management
  • Training and development
  • Staff training
  • Employee coaching and mentoring
  • Scheduling and coordinating
  • Professional and courteous
  • MS office
  • Good judgment
  • Process improvement
  • Active listening
  • Interpersonal relations
  • Problem-solving aptitude

Professional Development

  • Cincinnati Insurance Companies – New Producer School, Program Graduate
  • West Virginia Insurance Schools, Charleston, West Virginia, License, P&C Insurance Producer
  • Wheeling Jesuit University, Wheeling, West Virginia, Project Management Workshop Course
  • West Virginia Northern Community College, Wheeling, West Virginia, Business Administration Course

Timeline

Community-Church Relations Manager

City Mission
09.2019 - Current

Director of Data Acquisition and Information Technology Program Management

Builders Updates
10.2018 - 08.2019

High School Representative / Outside Recruiting

Penn Commercial Business and Technical School
01.2018 - 10.2018

Corporate Relations Manager / Community Church Relations

City Mission
11.2016 - 01.2018

Commercial Lines Producer / Account Manager

Berry, Bippus, Chison and Foose, Inc.
04.2015 - 03.2016

Commercial Account Representative

USI (formerly Wells Fargo Insurance Services)
09.2013 - 03.2015

Office Manager

America’s Auto Auction
03.2012 - 09.2013

Executive Assistant / Sales / Recruitment

Landmark Destiny Group (Landmark Communications)
04.2005 - 08.2008

N/A - General Studies

WVNCC

Graduate -

Chartiers-Houston High School

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SHELLEY A. KUBINCANEK