SHELLEY BILLINGS
Mesquite,TX
Summary
Experienced with managing executive schedules, travel arrangements, and meeting coordination. Utilizes strong interpersonal skills to facilitate communication and collaboration among team members. Knowledge of office management software and administrative protocols.
Overview
19
19
years of professional experience
Work History
EXECUTIVE ASSISTANT TO CHIEF DIGITAL OFFICER
MoneyGram International
02.2023 - 10.2024
- Organized and coordinated conferences and monthly meetings
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Processed travel expenses and reimbursements for executive team and senior management group
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Created expense reports, budgets and filing systems for management team
- Complex calendar management
- Complete control of CDO’S inbox and responded to emails
- Prepared presentations, materials and documentation for use executives in meetings and engagements
- Managed schedules, events and travel plans for conferences, meetings and seminars
- Maintained confidential, administrative support to CDO and other executives across many time zones
- Processed invoices for market data subscriptions, continuing education and memberships
- Handled confidential and sensitive information with discretion and tact.
EXECUTIVE ASSISTANT
Lam Research
04.2013 - 08.2022
- Created expense reports, budgets and filing systems for management team
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
- Worked with senior management to initiate new projects and assist in various processes
- Handled confidential and sensitive information with discretion and tact.
- Coordinated events and worked on ad hoc projects
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed complex calendar scheduling with focus on proper allocation of executive availability
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Coordinated and executed company events, including an annual picnic for 1400 people
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Contributed to smooth business operations by planning and organizing meetings and conferences
- Prepared presentations, materials and documentation for use executives in meetings and engagements
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services
- Screened calls and emails and responded accordingly to support executive correspondence.
- Maintained confidential, administrative support to executive team
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Facilitated training and onboarding for incoming office staff.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Fostered positive work environment, organizing team-building activities and events.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Volunteered to help with special projects of varying degrees of complexity.
EXECUTIVE ASSISTANT
United Healthcare
06.2010 - 03.2013
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Fostered positive work environment, organizing team-building activities and events.
- Streamlined communication between departments, resulting in more effective project coordination and execution.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Increased office efficiency by developing and implementing inventory management system for office supplies.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Coordinated events and worked on ad hoc projects.
- Promoted team productivity by keeping supplies organized and well-stocked.
EXECUTIVE ASSISTANT
Intel
08.2005 - 01.2009
- Organized and coordinated conferences and monthly meetings
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Processed travel expenses and reimbursements for executive team and senior management group
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity
- Created expense reports, budgets and filing systems for management team
- Worked with senior management to initiate new projects and assist in various processes
- Volunteered to help with special projects of varying degrees of complexity
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
Education
No Degree - Business Administration
BYU - Idaho
Rexburg, IDSkills
- Executive support
- Office management
- Strong problem solver
- Administrative support
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Expense reporting
- Calendar management
- Interpersonal communication
- Professional and mature
- Travel coordination
- Meeting planning
- Travel arrangements
- Database management
- Document preparation
- Advanced MS office suite
- Resourceful
- Conflict management
- Process improvements
Languages
English
Native or Bilingual
Timeline
EXECUTIVE ASSISTANT TO CHIEF DIGITAL OFFICER
MoneyGram International
02.2023 - 10.2024
EXECUTIVE ASSISTANT
Lam Research
04.2013 - 08.2022
EXECUTIVE ASSISTANT
United Healthcare
06.2010 - 03.2013
EXECUTIVE ASSISTANT
Intel
08.2005 - 01.2009
No Degree - Business Administration
BYU - Idaho
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