Shelley Briggs
Pine Hill,US
Summary
Skilled and reliable medical assistant with 10+ years of experience in providing exceptional patient care and supporting surgical procedures. Proficient in EKGs, POCT, phlebotomy, and EPIC EMR, consistently enhancing operational efficiency and patient satisfaction. Adept at managing patient registration, scheduling, and maintaining infection control, demonstrating a commitment to excellence in healthcare.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Cooper University Hospital - Multispecialty
Moorestown, NJ
11.2023 - Current
- Mentor and assistant in training new employees
- Assistant Vascular surgery in the set up of procedures
- Works with Vascular surgery, Endocrinology, Pain Management and Nephrology
- Manage InBasket and patient calls
- Rooms and preps patients for provider
- Chart Prepping
- Assist front desk with scheduling
- Obtain vital signs
Medical Assistant - Dermatological Surgery
Cooper University Hospital
Camden, NJ
03.2019 - 11.2023
- Assist in skin cancer and vascular surgeries, ensuring smooth operations and optimal patient outcomes
- Manage patient registration and scheduling with EPIC, boosting appointment efficiency
- Prepare exam rooms and patients, enhancing procedural readiness and patient comfort
- Step in as clinical manager when needed, ensuring seamless operational continuity
- Conduct surgical consults and scheduling, optimizing patient care coordination and reducing wait times
- Ran a solo resident clinic for excisions and cosmetics
- Coordinated with multidisciplinary teams to streamline patient flow, improving overall clinic productivity
- Conducted vital signs, POCT, bladder scanning, and Foley catheter care, ensuring patient safety
- Performed EKG and phlebotomy, contributing to accurate diagnostics and patient treatment plans
- Communicated effectively with medical staff and patient families, enhancing care coordination
- Adhered to standard precautions, including care for patients in isolation, maintaining infection control
- Responded promptly to medical emergencies, providing critical support in urgent situations
- Collaborated with multidisciplinary teams to ensure comprehensive patient care and swift response to medical emergencies.
Medical Assistant (Patient Care Tech)
Virtua Marlton Hospital
Evesham, NJ
01.2014 - 05.2018
- Ensured exceptional customer experience, fostering positive public relations and repeat business
- Processed and expedited orders efficiently, enhancing service speed and accuracy
- Managed inventory, ordered supplies, and maintained stock levels to support operational needs
- Maintained cleanliness and order, adhering to company policies for a safe work environment
- Handled payroll and resolved customer inquiries, implementing effective conflict resolution.
Secretary Receptionist
Pine Valley Golf Course (Laurel Ridge Lodge)
Pine Valley, NJ
06.2009 - 10.2012
- Managed inventory, ordered supplies, and maintained stock levels to support operational needs
- Maintained cleanliness and order, adhering to company policies for a safe work environment
- Handled payroll and resolved customer inquiries, implementing effective conflict resolution.
Shift Manager
Baja Fresh
Voorhees Township, NJ
04.2011 - 06.2012
- Handled daily correspondence, ensuring efficient operations and timely responses
- Managed files, reservations, and emails, maintaining organized records and communication
- Scheduled and confirmed appointments, optimizing time management and client satisfaction
- Entered customer demographics and registered clients, maintaining accurate database records
- Enhanced customer experience by addressing guest and vendor needs, improving satisfaction.
Cashier (Digital Expert)
CVS
Berlin, NJ
02.2005 - 01.2008
- Supervised a team of employees, ensuring efficient operations and high customer satisfaction
- Processed cash, debit, and credit transactions accurately using a point of sale system
- Controlled inventory levels, managed price markdowns, and maintained merchandise displays
- Resolved customer issues promptly, enhancing overall store experience
- Implemented inventory strategies that reduced stock discrepancies and improved sales.
Education
Clinical Medical Assistant -
ASI
Turnersville, NJ11.2013
Overbrook Highschool
Pine Hill, NJ06.2006
Skills
- Aseptic Techniques
- Lab Specimen Processing
- Precertifications
- Stericycle
- Anatomy and Physiology
- Crucial/Critical Conversation Certified
- Authorizations
- Multiline Phone System
- Universal Precautions
- IRB Researcher
- Problem Solving
- Conflict Resolution
Additionalinformation
Crucial Conversations, Cooper University Hospital, Stericycle Certification, IRB Certification (research study assistant), EPIC EMR, Phlebotomy, HIPAA Compliance, Crucial Conversations, Vital Signs, EKGs, POCT, ASI Career Institute, Washington Township, NJ, Medical Assisting, 2013, 2013, Camden County College, NJ, Communications and Public Relations, Overbrook High School, Pine Hill, NJ, High School, 2006
Timeline
Medical Assistant
Cooper University Hospital - Multispecialty
11.2023 - Current
Medical Assistant - Dermatological Surgery
Cooper University Hospital
03.2019 - 11.2023
Medical Assistant (Patient Care Tech)
Virtua Marlton Hospital
01.2014 - 05.2018
Shift Manager
Baja Fresh
04.2011 - 06.2012
Secretary Receptionist
Pine Valley Golf Course (Laurel Ridge Lodge)
06.2009 - 10.2012
Cashier (Digital Expert)
CVS
02.2005 - 01.2008
Clinical Medical Assistant -
ASI
Overbrook Highschool