Summary

Overview

Work History

Education

Skills

Timeline

Shelley Carrera

Denton,TX

Summary

Proven Office Assistant at Merit Memorial, adept in data entry and customer service, enhanced office efficiency and customer satisfaction significantly. Demonstrated ability to manage multiple tasks, fostering team communication and coordinating resources effectively. Achieved high accuracy levels, contributing to a positive and efficient work environment.

Overview

4

4

years of professional experience

Work History

Office Assistant

Merit Memorial

2021.01 - Current

Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Contributed to a positive work environment by fostering open communication among colleagues.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Ensured timely completion of projects by coordinating resources across multiple teams effectively.
Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.

Education

High School Degree -

North Hagerstown High School

Hagerstown, MD

06.1991

Skills

Customer Service
Positive Attitude
Time Management
Data Entry
File Organization

Organizing and Categorizing
Dedicated Team Player
Administrative Support
Mail handling

Timeline

Office Assistant

Merit Memorial

2021.01 - Current

High School Degree -

North Hagerstown High School