Shelley Caskey
Plano,TX
Summary
Accomplished, hardworking and professional job seeker with strong organizational skills eager to secure remote entry-level administrative assistant position. Detail-oriented and dependable with history of utilizing consistent and accurate clerical support. Self-motivated work ethic to perform effectively in independent environment.
Overview
26
26
years of professional experience
Work History
Assistant Store Manager
Juniper Tree/Austin Waldorf School
02.2013 - 08.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Production Coordinator
JackHollingsworth.com
01.1997 - 01.2008
- Updated various internal reports, collected and compiled data and performed follow-up.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Improved office efficiency by implementing thorough filing system and introducing additional time-saving measures.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by managing client correspondence, record tracking and data communications.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Kept high average of performance evaluations.
Education
Business
Richland Community College
Richardson, TXSkills
- Data and Records Maintenance
- Order Management
- Employee Scheduling
- Staff Supervision
- Time Management
- POS Systems Operations
- Inventory Counting
- Attention to Detail
- Transaction Processing
- Database Management
- Retail Operations
- Store Opening and Closing
References
Carson Fustes, Manager of Juniper Tree (Austin Waldorf School), carson.fustes@gmail.com, 512-845-7303
Jack Hollingsworth, Owner of JackHollingworth.com, jack@jackhollingsworth.com, 512-981-8618
Timeline
Assistant Store Manager
Juniper Tree/Austin Waldorf School
02.2013 - 08.2022
Production Coordinator
JackHollingsworth.com
01.1997 - 01.2008
Business
Richland Community College
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