Shelley Clum-Murphy
RDH
Queensbury,NY
Summary
Veteran Dental Hygienist with 26 years of expertise who is motivated to learn and grow in a team environment. Eager to contribute to team success through flexibility and the ability to embrace change and progress with hard work, attention to detail and excellent organizational skills. Engages in seeking continuing education opportunities, incorporating new technologies all while incorporating past experience to accomplish various learned skills.
Overview
29
29
years of professional experience
Work History
Registered Dental Hygienist
Lake George Family Dentistry
Lake George, NY
06.1997 - Current
- Served as leader of dental hygiene team by facilitating transition of ownership within same dental practice from originating owner Dr. William Doetzer DDS - 2001, to Dr. John Ida Jr. DMD - 2015, to Dr. Joseph Ryan DMD - 2018 to Lake George Family Dentistry group
- Maintain accurate medical and dental records by documenting important patient data in Dentrix. Volunteered and to trained to be clinical supervisor of transition from paper charts, creator of clinical templates, trainer of clinical staff, and coordination of documentation of procedures and codes
- Successfully completed OSHA, ADA and HIPAA compliance trainings and served as OSHA manager until 2018
- Provide compassionate care and ensured patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development
- Improve and develop knowledge through continuing education courses and seminars
- Develop and implement individualized dental care plans for patients
- Display expert use of Dentrix computer scheduling program to manage patient appointments
- Supported dentists by assisting with general dentistry and surgical extraction procedures
- Coordinated inventory management by tracking supplies, placing orders, and verifying receipt of items for Dr. Ida Jr.
- Capture patients' dental radiographs and provide to dentist for interpretation and diagnosis
- Maintain proper universal precautions and infection control procedures at all times
- Regularly attend dental society and treatment team meetings and in-service trainings to continuously learn about best practices
- Politely answered phones and scheduled or confirmed office appointments
Mental Health Worker
Four Winds - Saratoga
Saratoga Springs, NY
04.1995 - 06.1997
- Provided one to one crisis and team mental health intervention for inpatients from age 5 up to geriatric population
Mental Health Patient Care Coordinator
Saratoga Hospital
Saratoga Springs, NY
01.1993 - 01.1995
- Member of interdisciplinary team to provide care for acutely mentally ill adults and adolescents in hospital inpatient setting
Education
AAPC CASCC Certification And Course
American Academy of Professional Coders
09.2021
AAPC COC Certification And Course
American Academy of Professional Coders
04.2021
CPC Medical Billing And Coding 2019 Course
SUNY Adirondack College
Queensbury, NYDental Billing And Coding Course 2019
American Academy of Professional Coders
Associate of Science - Dental Hygiene
Hudson Valley Community College
Troy, NY05.1997
Bachelor of Arts - Psychology
SUNY College At Oswego
Oswego, NY05.1992
Skills
- Dental/medical coding of procedures and conditions
- Dentrix dental software proficiency, charting with electronic health records
- Digital radiographs, Dexis software
- Dental /periodontal evaluation and assessment
- Treatment planning and execution of routine and advanced periodontal therapies
- Laser periodontal debridement procedures
- Professional interpersonal, telecommunication, and telephone etiquette
- Chairside assisting, general dentistry, and surgical extractions
- Patient Screening
- Supply Management
Timeline
Registered Dental Hygienist
Lake George Family Dentistry
06.1997 - Current
Mental Health Worker
Four Winds - Saratoga
04.1995 - 06.1997
Mental Health Patient Care Coordinator
Saratoga Hospital
01.1993 - 01.1995
AAPC CASCC Certification And Course
American Academy of Professional Coders
AAPC COC Certification And Course
American Academy of Professional Coders
CPC Medical Billing And Coding 2019 Course
SUNY Adirondack College
Dental Billing And Coding Course 2019
American Academy of Professional Coders
Associate of Science - Dental Hygiene
Hudson Valley Community College
Bachelor of Arts - Psychology
SUNY College At Oswego
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