Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHELLEY COOK

NACOGDOCHES

Summary

Professional in medical support, adept in managing administrative tasks and ensuring smooth back office operations. Skilled in patient record management, appointment scheduling, and handling sensitive information with confidentiality. Strong focus on team collaboration, adapting to changing needs, and driving results. Reliable and organized, consistently contributing to efficient and effective healthcare delivery.

Overview

30
30
years of professional experience

Work History

Back Office-Medical Assistant

Charles W. Page, M.D., PA
07.2016 - Current
  • Patient check in/out, patient work-up, schedule appointments/referrals/tests/procedures, physician assistance, preauthorizations, lab requisitions

Back Office-Medical Assistant

Brian Pickett, M.D.
12.2012 - 07.2016
  • Patient check in/out, patient work-up, EKG, schedule appointments/referrals/tests, preauthorization, physician assistance, lab requisitions

Field Representative

AHC, Inc.
05.2006 - 06.2010
  • Liaison between company and client, obtain requested information to assist with settlement of hospital accounts, review aging accounts for placement

Temporary Personnel

Express Personnel
08.2005 - 05.2006

Front Office-Medical Assistant

Richard C. Bell, M.D., P.A.
04.2002 - 07.2004
  • Patient check in/out, patient work-up, schedule appointments/referrals/tests, physician assistance, EKG and PFT testing, injections, lab requisitions, assisting back office personnel

Office Manager–Medical Assistant

Park Cities Foot Center, Sandra E, Cuellar, D.P.M., P.C.
12.1994 - 01.2001
  • Medical billing, insurance verification/billing, accounts receivable, collections, patient scheduling, physician assistance, overall patient care

Education

Externship - Medical Assistant-Extern

Dr. Riquaya Hussain
Plano, Texas
10.1994

Medical Assisting Program -

National Education Center
Dallas, Texas
09.1994

High School Diploma -

Richardson High School
Richardson, Texas
06.1984

Skills

  • Insurance Eligibility Verification
  • Account Receivables Management
  • Accounts Payable Management
  • Appointment Coordination
  • Excel Proficiency
  • Document Creation
  • Skilled Office Administration
  • Experienced with Athena
  • Typing Speed: 65 WPM
  • Proficient in 10-Key Data Entry
  • Skilled in Computerized EKG and PFT
  • Medication Injections
  • Patient Vitals Assessment
  • Equipment sterilization
  • Customer relationship management (CRM)
  • Inventory and supply management

Timeline

Back Office-Medical Assistant

Charles W. Page, M.D., PA
07.2016 - Current

Back Office-Medical Assistant

Brian Pickett, M.D.
12.2012 - 07.2016

Field Representative

AHC, Inc.
05.2006 - 06.2010

Temporary Personnel

Express Personnel
08.2005 - 05.2006

Front Office-Medical Assistant

Richard C. Bell, M.D., P.A.
04.2002 - 07.2004

Office Manager–Medical Assistant

Park Cities Foot Center, Sandra E, Cuellar, D.P.M., P.C.
12.1994 - 01.2001

Medical Assisting Program -

National Education Center

High School Diploma -

Richardson High School

Externship - Medical Assistant-Extern

Dr. Riquaya Hussain

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SHELLEY COOK