Shelley Crowley
Manchester,CT
Summary
Conscientious Healthcare professional offering over twenty years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Medical Assistant
Family Foot Care
02.2012 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, vital signs, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Surgical Coordinator
Family Foot Care Center
02.2012 - Current
- Served as liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgery.
- Coordinated with facilities to set up surgeries
- Updated daily operating room calendars with accurate appointment schedules.
X-Ray Technician
Family Foot Care Center
02.2012 - Current
- Performed radiographic imaging procedures according to established protocols while following OSHA requirements.
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Instructed patients on proper positioning for imaging.
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery
- Evaluated images for technical quality and accuracy.
- Documented patient data and histories, and updated charts with current information.
- Checked equipment each day and reported major malfunctions to supervisor for attention.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Direct Support Professional
Key Human Services
12.2006 - Current
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with activities of daily living to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters..
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
CNA
Cherrybrook Health Care
02.1997 - 04.2002
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Certification
- CNA
- MA
- CPR/AED/First Aid
- CPMA radiology
- PMT
- MED cert
- Infection control Essential Principles
- Sexual Harassment CHRO Training
- Diversity and Inclusion
Timeline
Medical Assistant
Family Foot Care
02.2012 - Current
Surgical Coordinator
Family Foot Care Center
02.2012 - Current
X-Ray Technician
Family Foot Care Center
02.2012 - Current
Direct Support Professional
Key Human Services
12.2006 - Current
CNA
Cherrybrook Health Care
02.1997 - 04.2002
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