Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shelley Dearman

Columbia ,MS

Summary

Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

Work History

Billing Clerk

Southern Tire Mart
  • Managed invoicing and payment processing operations.
  • Verified accuracy of billing data and corrected discrepancies.
  • Executed billing tasks and recorded information in company databases.
  • Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
  • Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
  • Adapted quickly to changes in company policies or procedures, maintaining consistent performance levels during periods of transition.
  • Responded to customer concerns and questions on daily basis.

Outside Sales Representative

Nash Chevrolet
01 2022 - Current
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Monitored competitor activities to maintain competitive advantage.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Informed customers of promotions to increase sales productivity and volume.

Environmental, Health, and Safety Manager

ACT Services, LLC
12 2004 - 12 2007
  • Clerical support with preparing and shipment of soil, water, and air samples for laboratory analysis.
  • Clerical support updating environmental activities, reporting processes and regulatory compliance documentation.

Education

Office Administration

Athens Technical College
01.2007

Skills

  • Vendor invoice processing
  • Customer service support, scheduling services, answering emails, answering 35-40 calls per day
  • Billing statement review
  • Invoicing 50 or more tickets per day
  • Client Relationship Development
  • Client account management
  • Resolution-oriented
  • Relationship cultivation
  • Documentation and reporting
  • Multitasking ability
  • Customer focused-service
  • Bilingual in [Language]
  • Reasoning ability
  • Lead prospecting
  • Clerical Support
  • Training and Development

Languages

Spanish
Limited Working

Timeline

Billing Clerk

Southern Tire Mart

Outside Sales Representative

Nash Chevrolet
01 2022 - Current

Environmental, Health, and Safety Manager

ACT Services, LLC
12 2004 - 12 2007

Office Administration

Athens Technical College
Shelley Dearman