Shelley Donnell

Work History

Graphic Artist

Graphic Concepts Inc.

08.2022 - Current

Managed production process from design to final product, using Adobe Creative Suite and other signage software to ensure accuracy and attention to detail.
Created visually stunning graphics and illustrations for multiple projects, consistently meeting tight deadlines while collaborating with team members to meet and exceed customer expectations.
Utilized technical skills in inventory management software to accurately track and manage materials and supplies.

Graphic Designer

Self-employed

10.2015 - Current

Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
Continuously researched industry trends to stay current on emerging technologies and best practices in graphic design.
Coordinated with external vendors and suppliers to verify quality and accuracy of printed materials.
Developed innovative designs for variety of clients in graphic design industry.

Graphic Designer

Shire Graphics

01.2021 - 05.2022

Developed and produced high-quality graphics for various customer projects, such as vehicle wraps, graphics, signs, and decals.
Received and process customer orders through telephone and in-person correspondence, ensuring timely and accurate completion.
Collaborated with customers to gather feedback and make necessary revisions, resulting in a 95% client satisfaction rate
Operate all production equipment including but not limited to, digital printers, laminators, plotters.

Content Assistant

ALL THINGS BBQ, LLC

08.2021 - 01.2022

Worked closely with the marketing and content team to assist with the creation, organization, image editing and distribution of digital content
Assist video team in maintaining shoot calendar.
Increased efficiency by implementing new processes and providing administrative support to management.
Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.

Quality Assurance Specialist

Service Direct

05.2019 - 02.2021

Analyze and collect data from quality insurance calls recordings to identify validity of calls for companies lead generation services.
Create icons, badges and coupons for marketing teams for customer sites.
Utilize programs such as Hubspot and Slack.

Interior & Paint Planner

Elliott Aviation

03.2014 - 09.2015

Develop and deliver an executable plan accounting for materials, engineering, equipment, tooling, facility, other support and personnel to Operations for the successful completion of assigned projects on schedule, at or below budget with zero squawks
Confers with Department Managers, Supervisors, Crew Chiefs and or Senior Technicians to determine the status of assigned projects per Daily Tracking System (DTS)
Prepares parts list of required materials, tools, equipment and personnel to insure consistent production, while meeting milestone dates in DTS
Prepares production reports, including but not limited to capacity, materials, engineering and manpower requirements and or shortages
Provides updates to DTS on Milestones, Constraints, Hours and Cards
Attends and or schedules meetings as required to insure operations has an executable plan and executes the plan of record in DTS
Provides a recovery plan to Operations when relevant milestones in DTS are in jeopardy
Recommends when overtime is required to meet DTS milestones
Identifies and expedites operations, processes, parts issues and or outside Technical support, which may impact DTS schedule
Plans, schedules and coordinates workflow for each department for assigned projects to meet DTS milestone completion dates
Monitors Burn Hour Rates and advises Operations Department Managers when goal hours for assigned projects are in jeopardy
Coordinate between Operations, Supply Chain Management and Customer Support Representatives, Quotes for material and labor for customer approval
Insures customer approvals are received on a timely basis
Schedule and coordinate Work Order Closing Review with Operations Department Managers
Close the work order and insure an appropriate invoice is created and provided to the Customer Support Representative.

Interior Material Specialist

Elliott Aviation

06.2013 - 03.2014

Develop contacts with vendors to determine lead times for completions projects and communicate vendor information and lead times to the Completions Buyer
Compile all burn documentation information needed to release interior as per FAR guidelines
Act as liaison with Parts Department to ensure all initial order of parts arrive on time and are inspected prior to a/c arrival, when possible
Communicate status of interior projects with the Interior Shop Manager, Supervisors, Quality Control, and the Completions Designer
Compile and maintain maintenance manuals for vendor products, such as seats, cabinets, and finish products
Compile, maintain, and update Interior Shop SOP Manual (Standard Operating Procedures)
Complete any administrative duties assigned by Interior Manager or Assistant Manager such as expense reports, etc
Assist Interior Manager and Supervisors with coordination of shop training
Update ongoing list such as training records and certificates
Parts research, ordering and monitoring to assist team leads and supervisors.

Completions Designer

Elliott Aviation

04.2011 - 06.2013

Provide interior and exterior design assistance to completions customers during the design process, by building relationships to learn their preferences and fashioning them into a custom design that suits their specific aircraft needs
Work closely with vendors to keep current on the latest fabrics, new products and design trends
Design interior and exterior 2-D and 3-D visual reference presentations for current or future completions customers, aiding them to envision the end result of their aircraft refurbishment project
Attend Transition meetings between sales team and operations team to make sure all information is clear and up to date
Assist sales staff with customer communications and quote proposals
Support the continued improvement of the Design to Operations transition, communication, and follow through during projects.

Summary

Overview

Work History

Graphic Artist

Graphic Designer

Graphic Designer

Content Assistant

Quality Assurance Specialist

Interior & Paint Planner

Interior Material Specialist

Completions Designer

Education

Bachelor's degree - Technical Management focus on Multimedia Design & Development

Associate in Applied Sciences - Visual Communications

Skills

Websites

Timeline

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