Shelley Hill

Experienced Grounded and solution-oriented customer and patient care specialist with a wide variety of professional experience. Astute Health Care professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Volunteer Work

• 1997-1999 Women, Children and Families Services of Clay County, FL

I worked at the safe shelter with the women, children and families directly, as well as working the telephone hotline multiple times a week

I was on call one night every other week for emergencies, to meet them at the ER for support, and counsel

40 hours of extensive trainings were required to learn proper procedures, protocols and safety measures to work with these individuals/families

• 2003-2005 Children's Miracle Network Jacksonville, FL

I assisted with fundraisers for the organization. I assisted with auctions, as well as working the telephone hotline for donations

• 2004-2006 Jacksonville University Medical Center Jacksonville, FL

I worked in the Nursery, as well as in the NICU Step Down Unit assisting in caring for infants recovering from addiction (holding, rocking, feeding,

changing, consoling)