Shelley Kellum
Tempe,AZ
Summary
Dedicated professional with expertise in client support and individualized planning. Skilled in effective communication and progress documentation, committed to empowering individuals with developmental disabilities to achieve greater independence.
Overview
17
17
years of professional experience
Work History
Habilitation Provider
Circles Of Hope LLC
Gilbert, Arizona
10.2022 - 03.2023
- Supported individuals with developmental disabilities in daily living activities.
- Assisted clients in developing communication and social skills.
- Implemented individualized plans to promote client independence.
- Documented client progress and reported findings to supervisors.
- Collaborated with multidisciplinary teams to enhance service delivery.
Manager
Circles Of Hope LLC
Mesa, Arizona
06.2006 - 06.2020
- Managed daily operations and team scheduling to ensure smooth workflow.
- Coordinated training sessions for new staff on company policies and procedures.
- Implemented process improvements to enhance team efficiency and productivity.
- Facilitated communication between departments to streamline project execution.
- Monitored employee performance and provided constructive feedback regularly.
- Assisted in developing training materials for onboarding new employees.
- Led weekly team meetings to discuss objectives and address challenges faced.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Education
High School Diploma -
Adult Diploma Program
Baltimore, MD07-1989
Skills
- Client support
- Individualized planning
- Progress documentation
- Communication facilitation
- Team collaboration
- Disability awareness
- Problem solving
- Effective communication
- Time management
- Employee training
- Empowerment strategies
- Community integration
- Personal care assistance
- Behavioral support
- Resourcefulness and initiative
- Goal implementation
- Personal hygiene assistance
- Professionalism and ethics
- Individualized care planning
- Crisis management
- Skill building
- Behavior modification
- Behavior management
- Teamwork
- Medication management
- Care plan implementation
- Remote video conferencing
- Client education
- Written communication
- Self motivation
- Documentation and recordkeeping
Timeline
Habilitation Provider
Circles Of Hope LLC
10.2022 - 03.2023
Manager
Circles Of Hope LLC
06.2006 - 06.2020
High School Diploma -
Adult Diploma Program
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