Shelley Loyal

• Operate courtsmart, and capture all audio recording of court proceedings
• Conducts AM and PM Mic test daily to ensure functionality of court recording equipment
• Assist judges in streamlining court proceedings through diligent research and preparation of case materials.
• Managed high volume caseloads, prioritizing tasks to ensure timely case resolution.
• Assisted court in scheduling hearings, meetings and other events to support seamless operations.
• Maintain organized filing systems for easy retrieval of case files and supporting documentation.
• Provide assistance to attorneys and court personnel in courtroom
• Responsible for preparing court orders and judgments for signature
• Create zoom meetings for scheduled court proceedings and send out invitations to litigants and attorneys
• Moderate zoom meetings during court hearings
• Maintained confidentiality of sensitive information by adhering to strict ethical guidelines throughout daily tasks
• Collaborated with IT staff to troubleshoot technical issues impacting judiciary operations, ensuring minimal disruptions during critical moments in court proceedings.

Responsible for receiving and distributing incoming mail and delivering it to various individuals and departments within the courthouses

• Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
• Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
• Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
• Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
• Provide customer service by regularly monitoring and answering my work email through the day

• Learned how a non-profit leverages Creative Placemaking towards building a sustainable arts and culture community from the ground up
• Assisted with the execution, social media promotion and documentation of economic impact program, the Lincoln Park Music Festival House Music Bar Crawl, where festival fans 'cash-mobbed' local bars and eateries to stimulate the local economy
• Assisted with the planning and execution of lead arts & culture program, the Lincoln Park Music Festival (LPMF); participated in LPMF production team meeting
• Shadowed BRND Marketing Group LLC founder during LPMF media interview at WGBO radio station
• Prepared LPMF Sponsor/VIP communication packets and Artist credentials for LPMF
• Responsible for co-management of Sponsor/VIP reception room during LPMF Opening Weekend
• Assisted with compilation of post-LPMF PR and marketing impressions for recap report
• Assisted with administrative support and general wrap up of festival documentation and binders
• Kept track of RSVP lists, facilitating accurate headcounts for each event.

• Performed wide-ranging administrative, financial and service-related functions.
• Assisted students with completing complex financial aid forms, ensuring timely submission and accurate data entry
• Completed various data entry tasks accurately and efficiently, contributing to overall office productivity.
• Responsible for managing, and organizing Federal aid documents
• Collaborated with colleagues to develop efficient systems for managing financial aid applications, resulting in improved response times.
• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
• Edited and proofread documents for accuracy and completeness.
• Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

• Served as a First-Grade Teaching Assistant at Thirteenth Avenue School for Kids Corporation summer program
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
• Adhered to classroom protocols to keep areas clean, neat, and organized.
• Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
• Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
• Supervised the children during drop off, pickup times and daily transitioning of students to activities
• Performed general administrative responsibilities (Filing, Scanning, Photocopying, Typing)
• Planned and implemented integrated lessons to meet national standards.

• Learned by working under the Director of Special Projects how to plan a nonprofit gala event
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Sorted and organized files, spreadsheets, and reports.
• Responsible for conducting preliminary research on virtual galas, potential donors and fundraising online
• Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
• Cultivated relationships with existing and potential donors to increase donations.
• Performed general administrative responsibilities (Filing, Scanning, Photocopying, Typing)