Summary
Work History
Overview
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Shelley Manning

Shelley Manning

Morton,MS

Summary

Looking to work in a fast-paced and challenging position. Goal-focused individual seeking a leadership role with a thriving growing company to apply my leadership and motivational skills.

Work History

Paraprofessional Educator

Bettye Mae Jack Middle School
08.2011 - Current
  • Provided support during classes, group lessons, and classroom activities.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Aided teachers in coordinating extracurricular events and field trips, providing enriching experiences beyond the traditional classroom setting.
  • Prepared instructional materials for classroom use, ensuring timely delivery of relevant resources for each lesson.
  • Collaborated with fellow educators to develop interdisciplinary units, enriching students'' understanding of various subjects.

CNA - Certified Nursing Assistant

Scott Regional Hospital
06.2003 - 12.2005
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

911 Telecommunicator

Scott County Sheriffs Department
08.1997 - 05.2003
  • Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
  • Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
  • Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
  • Coordinated resources effectively during natural disasters, ensuring swift aid delivery to impacted communities.
  • Provided compassionate assistance to distressed callers while maintaining composure under challenging circumstances.

Group Camp Kitchen and Housekeeping

Roosevelt State Park
06.1996 - 06.1997
  • Established a positive camp environment by fostering strong relationships among campers and staff.
  • Ensured camper safety by vigilantly supervising all activities, adhering to established policies and procedures.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Performed routine housekeeping functions.
  • Performed general housekeeping and cleaning tasks.

Overview

28
28
years of professional experience

Education

Associate of Arts - Education

University of Phoenix
Tempe, AZ
09.2011

Associate of Arts - Nursing Assistance

Meridian Community College
Meridian, MS
05.2002

High School Diploma -

Taylorsville High School
Taylorsville, MS
05.1996

Skills

  • Stress Tolerance
  • Crisis Management
  • Emergency protocols
  • Prioritizing Situations
  • Dependable and Responsible
  • Critical Thinking
  • Computer Skills
  • Classroom Management
  • Positive Reinforcement
  • Patient Care
  • Housekeeping Techniques

Languages

English
Full Professional

Timeline

Paraprofessional Educator

Bettye Mae Jack Middle School
08.2011 - Current

CNA - Certified Nursing Assistant

Scott Regional Hospital
06.2003 - 12.2005

911 Telecommunicator

Scott County Sheriffs Department
08.1997 - 05.2003

Group Camp Kitchen and Housekeeping

Roosevelt State Park
06.1996 - 06.1997

Associate of Arts - Education

University of Phoenix

Associate of Arts - Nursing Assistance

Meridian Community College

High School Diploma -

Taylorsville High School

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Shelley Manning