Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shelley Martin

Edgewood,WA

Summary

Dynamic marketing professional with extensive experience at HH Global @ Google, and T-Mobile USA, excelling in project management and cross-functional collaboration. Proven track record in optimizing budgets and driving successful merchandising initiatives. Adept at data analysis, I consistently deliver impactful results, enhancing customer experiences and fostering strategic partnerships across diverse teams.

Overview

14
14
years of professional experience

Work History

Partner Marketing, Marketing Resources Services

HH Global @ Google
05.2023 - Current

Implement merchandising strategies to drive customer traffic, enhance brand awareness, and support sales objectives across multiple carrier third-party distribution channels, including T-Mobile, AT&T, Verizon, Comcast, and Charter

  • Spearhead large-scale partner marketing initiatives across 15,000+ locations, ensuring on-time project delivery, resource optimization, and strict adherence to brand guidelines
  • Meticulously monitor and report on marketing program expenditures, ensuring strict adherence to allocated budgets and providing insightful financial performance analyses
  • Foster partnerships with Marketing, Sales, Finance, Training, Production and Go-To Market to execute the merchandising campaigns based on global requirements
  • Develop and deliver detailed merchandising strategies and budget proposals to partners

GTM Retail Training and Advocacy, Marketing

HH Global @ Google
02.2022 - 05.2023

Manage projects & programs that deliver competitive advantage and differentiated RSA experiences across multiple advocacy programs, field support and events

  • Responsible for the end-to-end development of cost-effective training launch kits that amplify platform/digital training and reinforce product/brand familiarity in the field (apply to Global markets)
  • Ensured all deliverables are moved through review cycles and approval processes to deliver on time
  • Developed and maintained event playbooks and manage execution across multiple regions
  • Created modular events that have the flexibility to serve in various execution requirements - event spaces to store visits
  • Managed a monthly financial calendar with budget owners, overseeing a budget of $2M+
  • Lead all US Retailer training and advocacy experiences; The Home Depot, Lowe’s, Target and Walmart

Sr Customer Experience Manager, Merchandising

T-Mobile USA
Bellevue, USA
06.2018 - 02.2022

Managed merchandising projects and programs across 7200+ T-Mobile retail stores to optimize customer experience

  • Ensured project team alignment with project requirements, objectives, key milestones, and governance processes.
  • Lead the development and execution of new merchandising assets, including displays, print materials, and demo devices, to support all device launches across the T-Mobile portfolio.
  • Fostered relationships with cross-functional partners in Marketing, Product Management, Go-To Market, Supply Chain, EPMO, creative agencies and OEMs to provide the project teams with channel and customer requirements
  • 5-time T-Mobile Winners Circle Award winner

Payroll Specialist/Bookkeeper

Sunrise Plumbing, LLC
Auburn, USA
01.2017 - 05.2019

Capable Payroll Specialist, committed to keeping accurate records, ensuring on-time deposits, and maintaining tax compliance.

  • Processed weekly payroll, including the compilation of timekeeping records for payroll submission.
  • Responsible for the accuracy of employee records including personnel changes, paid time off accruals, benefit deductions, garnishments, and employment verifications

Segment Marketing Manager, Marketing

T-Mobile USA
Bellevue, USA
08.2015 - 12.2016

Worked cross-functionally with Sales, Product Management, Channel Investment, Marketing, and Supply Chain to ensure successful launch of products within the Indirect Channel

  • Managed the handset portfolio and pricing strategy for third party distribution
  • Oversaw a $17M budget for the Indirect Channel
  • Fostered partnerships with Marketing, Sales, Supply Chain, and Finance to maintain the National Retail Roadmap and Promotion Matrix based on customer and channel needs
  • Informed Leadership of daily status regarding Offers, Promotions, and Price Drops
  • Led the development and implementation of the SIM Kit program to create a solution that enabled consumers to easily purchase a SIM card on T-Mobile’s network

National Account Manager, National Accounts

T-Mobile USA
Bellevue, USA
02.2014 - 08.2015

Manage third party distribution in multiple National Retail channels including Microsoft, Amazon, Costco, Car Toys, et al

  • Led distribution growth, marketing strategy, product management, sales budgets, contract negotiations, and financial initiatives for postpaid and prepaid wireless business
  • Coordinated execution between our Vendor and T-Mobile’s Marketing, Finance, Supply Chain, Learning and Development, Product Management, Operations, Commissions, and Sr Leadership
  • Evaluated marketing tactics to improve monthly and annual activation performance while identifying new promotional opportunities.
  • Awarded Winners Circle Q2 2014

Program Manager, Sales Operations Services

T-Mobile USA
Bellevue, USA
01.2011 - 01.2014

Drove inventory management/allocation and established strategic partnerships across key departments (Logistics, Order Management, Planning, Finance, Sales) to optimize inventory strategies

  • Determined the implementation and communication plan supporting new product accounts including launch timing and weekly replenishment strategies
  • Streamlined processes between Supply Chain and Sales, resulting in 300+ working hours saved in 2012
  • Awarded Sales Operations Services Results Driver and Winners Circle top 5% in Sales Q2 2012
  • Values Ambassador 2012

Education

Bachelor of Science - Exercise Science

Central Washington University
Ellensburg, WA

Skills

  • Project management
  • Budget management
  • Cross-functional collaboration
  • Data analysis
  • Time Management
  • Microsoft Office
  • Google Suite
  • Sharepoint

Accomplishments

T-Mobile USA

  • 6-time T-Mobile Winners Circle Award winner
  • Awarded Sales Operations Services Results Driver and Winners Circle top 5% in Sales Q2 2012
  • Values Ambassador

Timeline

Partner Marketing, Marketing Resources Services

HH Global @ Google
05.2023 - Current

GTM Retail Training and Advocacy, Marketing

HH Global @ Google
02.2022 - 05.2023

Sr Customer Experience Manager, Merchandising

T-Mobile USA
06.2018 - 02.2022

Payroll Specialist/Bookkeeper

Sunrise Plumbing, LLC
01.2017 - 05.2019

Segment Marketing Manager, Marketing

T-Mobile USA
08.2015 - 12.2016

National Account Manager, National Accounts

T-Mobile USA
02.2014 - 08.2015

Program Manager, Sales Operations Services

T-Mobile USA
01.2011 - 01.2014

Bachelor of Science - Exercise Science

Central Washington University
Shelley Martin