Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelley McGlone

Somersworth,NH

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Medical Assistant

Center For Pain Management
Dover, New Hampshire
04.2020 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

CrossFit Coach

EverProven CrossFit
Dover, New Hampshie
06.2021 - Current
  • Maintained compliance with core CrossFit principles and standards when providing both individual and group instruction.
  • Integrated into facility culture to maximize effectiveness of coaching team.
  • Attended diverse learning opportunities and maintained peak personal fitness levels.
  • Modified exercises to meet specific participant limitations and needs.
  • Listened to member concerns and resolved issues promptly to maintain satisfaction.
  • Enhanced client experience by maintaining motivational and supportive culture.
  • Managed group fitness classes of up to 25 members.
  • Provided guidance and inspiration to class members and recommended additional fitness resources.
  • Encouraged sustainable habits for health, fitness and well-being.
  • Monitored client progress in group settings by assessing technique and form.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Minimized injury risks by advising clients about form and proper clothing.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Instructed gym members about correct use of weight resistance and cardiovascular equipment.

Registered Medical Assistant

Barrington Health Center
Barrington , NH
12.2018 - 03.2020
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Recorded vital signs and medical history for patients each visit.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Educated patients about medications, procedures and physician's instructions.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Coordinated and executed medical waste disposal according to governmental and organizational standards.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.

Medical Assistant

Salmon Falls Family Healthcare
Somersworth, NH
12.2015 - 12.2018
  • Insurance prior authorizations for medications and diagnostic services Generate referrals Vaccine administration EKGs Assisting in small office procedures Patient scheduling & communication.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Tested and recorded blood glucose levels.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Ordered and prepared reagents and supplies.

Medical Assistant

Granite State Pain Associates
05.2007 - 12.2015
  • Insurance prior authorizations for medications and diagnostics testing Patient scheduling & communication.

Medical Assistant

Atlantic Orthopaedics & Sports Medicine – Portsmouth
09.2005 - 05.2007
  • Phone triage EMR documentation Insurance prior authorizations for diagnostic testing and surgeries Surgery scheduling Cast application & removal Suture removal Patient scheduling & communication.

Associate Teacher

Discovery Child Enrichment Center
11.1997 - 09.2005
  • Assisted in care and lesson planning for children aged 6 weeks to 5 years.

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Manchester New Hampshire
05.2023

Associate of Science - Medical Assisting

McIntosh College
Dover New Hampshire
06.2005

Skills

  • Excellent Communication
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Active Listening
  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Data Entry
  • First Aid/CPR
  • Critical Thinking
  • Clerical Support
  • Self-Motivated

Certification

  • Registered Medical Assistant (RMA)
  • CrossFit Level 1 Coach

Timeline

CrossFit Coach

EverProven CrossFit
06.2021 - Current

Medical Assistant

Center For Pain Management
04.2020 - Current

Registered Medical Assistant

Barrington Health Center
12.2018 - 03.2020

Medical Assistant

Salmon Falls Family Healthcare
12.2015 - 12.2018

Medical Assistant

Granite State Pain Associates
05.2007 - 12.2015

Medical Assistant

Atlantic Orthopaedics & Sports Medicine – Portsmouth
09.2005 - 05.2007

Associate Teacher

Discovery Child Enrichment Center
11.1997 - 09.2005

Bachelor of Science - Psychology

Southern New Hampshire University

Associate of Science - Medical Assisting

McIntosh College

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