Shelley McGlone
Portsmouth,NH
Summary
Hardworking team player focused on organizing, reviewing and moving records. Proficient with EHR and skilled at adapting to new processes and programs.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Records Coordinator
Wentworth-Douglass Hospital
Dover, NH
02.2023 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Compiled and sorted documents such as medical history reports, examination results, laboratory test results, diagnoses, treatment plans and insurance information.
- Received incoming faxes and scanned them into the appropriate patient's chart in the EHR system.
- Maintained positive working relationship with fellow staff and management.
CrossFit Coach
EverProven CrossFit
Dover, NH
06.2021 - Current
- Adjusted exercises to member skill and fitness level.
- Provided feedback on proper breathing techniques during exercises which helped reduce fatigue levels.
- Observed participants during classes, watching for issues and incorrect techniques.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Encouraged engagement in group fitness classes and gym activities to create and maintain motivational and supportive culture while boosting positive client experiences.
- Monitored class participants for appropriate techniques to prevent injuries.
- Encouraged members by providing positive reinforcement during workouts and motivating them towards their goals.
- Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
Medical Assistant
Center for Pain Management
Dover, NH
03.2021 - 02.2023
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected samples from patients for laboratory testing purposes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized patient charts before each day's clinic sessions began.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Incorporated outside records into charts and EHR.
Medical Assistant
Durham Health Center
Durham, NH
12.2018 - 03.2021
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected samples from patients for laboratory testing purposes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Incorporated outside records into charts and EHR.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant
PMC Medical Group
Somersworth, NH
09.2007 - 12.2018
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected samples from patients for laboratory testing purposes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Contacted medical facilities to schedule patients for admission.
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Cleaned and maintained medical equipment following procedures and standards.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Medical Assistant
Atlantic Orthopaedics & Sports Medicine
Portsmouth, NH
09.2005 - 05.2007
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Contacted medical facilities to schedule patients for admission.
- Organized patient charts before each day's clinic sessions began.
- Educated patients about medications, procedures and physician's instructions.
- Cleaned and maintained medical equipment following procedures and standards.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Provided assistance to medical staff in performing minor surgical procedures.
Associate Teacher
Discovery Child Enrichment Center
Portsmouth, NH
11.1997 - 09.2005
- Organized learning materials and resources for use in the classroom.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Implemented behavior modification strategies when necessary to maintain positive learning environment.
- Observed and tracked behaviors to assist with assessments.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Participated in workshops, trainings and conferences to improve educational skills.
- Assisted main teacher in conducting inside and outside activities with students.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH03-2024
Associate of Science - Medical Assisting
McIntosh College
Dover, NH06-2005
Certification
- American Registry of Medical Assistants - Registered Medical Assistant
- CrossFit Level 2 Trainer
Accomplishments
- Phi Theta Kappa
Timeline
Medical Records Coordinator
Wentworth-Douglass Hospital
02.2023 - Current
CrossFit Coach
EverProven CrossFit
06.2021 - Current
Medical Assistant
Center for Pain Management
03.2021 - 02.2023
Medical Assistant
Durham Health Center
12.2018 - 03.2021
Medical Assistant
PMC Medical Group
09.2007 - 12.2018
Medical Assistant
Atlantic Orthopaedics & Sports Medicine
09.2005 - 05.2007
Associate Teacher
Discovery Child Enrichment Center
11.1997 - 09.2005
Bachelor of Science - Psychology
Southern New Hampshire University
Associate of Science - Medical Assisting
McIntosh College
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