Detail-oriented and exceptional multitasker with 15 years of experience in project implementation, facilitation and completion. Adept at increasing productivity and overall workflows through effective communication and leadership skills. Fantastic problem-solver with dedication to efficient data collection and cost-effective budgeting.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cross Training Club Director & Personal Trainer
BodyPlex
11.2020 - Current
Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
Monitored club activities and identified areas for improvement.
Partnered closely with club officers to develop successful strategies promoting club growth.
Expanded club membership with successful, proactive strategies.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Trained clients during strength training, cardio vascular exercise, and stretching.
Designed specific workout systems for individual clients based on performance ability.
Gym Manager
Fit 4 Adventures
04.2018 - 10.2020
Trained employees on general procedures, gym rules and duties.
Generated leads through sales promotions and word-of-mouth.
Set and managed employee work schedules for coverage in assigned areas.
Reviewed stock counts and ordered items to control inventory.
Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assistant Production Scheduler & Inside Sales Coor
Anthony International; Dover Corp
04.2013 - 03.2018
Maintained accurate records and handled purchase orders.
Updated management and clients on progress of production.
Tracked progress of goods during manufacturing.
Developed scheduling for certain tasks so that goods will be available when needed.
Processed manufacturing orders from sales representatives through mainframe system.
Met production goals and formed action plan to constantly raise bar to higher standards.
Accomplished leadership through team building exercises and mentoring within departments.
Prioritized production areas by analyzing most cost-effective methods.
Forecasted production schedules and adjusted plans to accommodate changes in demand.
Collaborated with cross-functional teams to align production plans with customer requirements.
Created and implemented tracking systems to monitor progress and meet deadlines.
Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
Followed up with customers by phone and email to resolve issues quickly and answer questions.
Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
Coordinated with warehouse department to pull products for customers.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
Project Manager & Senior Estimator
Marathon Glass & Mirror
04.2003 - 03.2013
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Provided detailed project status updates to stakeholders and executive management.
Identified plans and resources required to meet project goals and objectives.
Developed and initiated projects, managed costs, and monitored performance.
Coordinated material procurement and required services for projects within budget requirements.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Managed projects from procurement to commission.
Negotiated and managed third-party contracts related to project deliverables.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Recruited and oversaw personnel to achieve performance and quality targets.
Sourced, vetted and managed vendors needed to accomplish project goals.
Analyzed project performance data to identify areas of improvement.
Developed and implemented project plans and budgets to ensure successful execution.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Monitored project progress, identified risks and took corrective action as needed.
Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
Identified potential risks and challenges to project cost and timeline to adjust estimates accordingly.
Prepared material orders to complete projects on time and within budget.
Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
Education
No Degree - Business Administration
Gwinnett Technical College
Lawrenceville, GA
1998
Skills
Design Changes
Continuous Improvement Strategies
Manage Schedules
Coordinating Work Orders
Operational Procedures
Report Writing and Documentation
Understanding of Supply Chain
Meeting Planning and Leadership
Critical Thinking
Complex Problem-Solving
Manufacturing Processes
Production Planning and Control
Certification
SAP PP Certification Training - Udemy Online July 2023
CGFI - Certified Group Fitness Instructor; April 2018
CPT - Certified Personal Trainer; ISSA June 2018
CSCS - Certified Strength and Conditioning Specialist; June 2018
Timeline
Cross Training Club Director & Personal Trainer
BodyPlex
11.2020 - Current
Gym Manager
Fit 4 Adventures
04.2018 - 10.2020
Assistant Production Scheduler & Inside Sales Coor
Anthony International; Dover Corp
04.2013 - 03.2018
Project Manager & Senior Estimator
Marathon Glass & Mirror
04.2003 - 03.2013
No Degree - Business Administration
Gwinnett Technical College
SAP PP Certification Training - Udemy Online July 2023
CGFI - Certified Group Fitness Instructor; April 2018
CPT - Certified Personal Trainer; ISSA June 2018
CSCS - Certified Strength and Conditioning Specialist; June 2018