Shelley Metcalf
Ward,AR
Summary
Quality-focused Medical Transcriptionist skilled in accurate and timely project completion. Exceptional at translating verbal information to written form to record patient medical history and treatment. Self-motivated and talented at organization and time management.
Overview
30
30
years of professional experience
Work History
Realtor
Self-employeed/iRealty Arkansas
07.2021 - Current
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Administrative Assistant
Dent Command
10.2006 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Medical Transcriptionist
Stenomed
08.2001 - 09.2003
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Collaborated with the healthcare team to ensure timely and accurate medical documentation, improving overall patient care.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Expedited urgent document requests, ensuring prompt delivery of critical information to healthcare providers.
- Corrected grammar, spelling and syntax mistakes in medical records.
- Maintained security and privacy of records to protect patients and providers.
Pharmacy Technician
Kaiser Permanente
06.1994 - 12.1999
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Real Estate
Vivid Real Estate Learning Center
North Little Rock, ARMedical Transcription
Moore Norman Technology Center - Norman
Norman, OKMedical Terminology
Moore Norman Technology Center - Norman
Norman, OKPharmacy Technician I
Grossmont Health Occupations Center
Santee, CAMedical Records Clerk
Grossmont Health Occupations Cener
Santee, CASkills
- Speech Recognition Technology
- Patient Chart Auditing Ability
- HIPAA Requirements
- Medical Terminology
- Adept Multi-Tasker
- Outstanding communication skills
- Advanced problem solving
- Typing and 10-Key entry
- Transcription and dictation
Timeline
Realtor
Self-employeed/iRealty Arkansas
07.2021 - Current
Administrative Assistant
Dent Command
10.2006 - Current
Medical Transcriptionist
Stenomed
08.2001 - 09.2003
Pharmacy Technician
Kaiser Permanente
06.1994 - 12.1999
Real Estate
Vivid Real Estate Learning Center
Medical Transcription
Moore Norman Technology Center - Norman
Medical Terminology
Moore Norman Technology Center - Norman
Pharmacy Technician I
Grossmont Health Occupations Center
Medical Records Clerk
Grossmont Health Occupations Cener
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