Shelley Mullings-Riley
Lindenhurst,State
Summary
Dynamic Court Liaison with the New York State Office of Children and Family Services, skilled in legal research and effective communication. Enhanced interagency collaboration and streamlined case tracking, resulting in improved case resolution efficiency. Committed to public service and fostering positive relationships within the judicial system while maintaining meticulous documentation and organizational excellence.
Overview
32
32
years of professional experience
Work History
Court Liaison
New York State Office of Children and Family Services
07.2001 - Current
- Collaborated with legal professionals to ensure accurate information exchange and timely resolution of cases.
- Contributed to positive relationships between courts and other government entities through clear communication and cooperation on joint initiatives.
- Served as a liaison between the judicial system and community organizations..
- Enhanced communication between court and law enforcement agencies by implementing efficient case tracking systems.
- Provided comprehensive reports on case statuses, enabling informed decision-making by court officials.
- Organized legal materials for easy access, expediting the preparation process for attorneys and judges.
- Coordinated with probation officers to effectively monitor compliance with court-ordered conditions.
- Maintained up-to-date knowledge of local and federal laws, ensuring accurate advice on procedural matters.
- Participated in cross-departmental trainings to enhance understanding of court processes and improve interagency collaboration.
- Managed sensitive documents securely, safeguarding against potential breaches of confidentiality.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices, ultimately enhancing the quality of service provided as a Court Liaison.
- Promoted transparency within the court system by keeping stakeholders informed about relevant updates or changes in procedure.
- Performed routine data entry or document management.
Counselor
St. Mary's Children & Family Services
09.1993 - 06.2001
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Conducted comprehensive assessments to identify client needs and appropriate therapeutic interventions.
Education
Criminal Justice/ School of Public Service
Long Island University
Greenvale, NY05-1992
Skills
- Courtroom etiquette
- Legal research
- Office management
- File management
- Calendar management
- Interviewing techniques
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Decision-making
- Public service
- Self motivation
- Report preparation
Timeline
Court Liaison
New York State Office of Children and Family Services
07.2001 - Current
Counselor
St. Mary's Children & Family Services
09.1993 - 06.2001
Criminal Justice/ School of Public Service
Long Island University
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