Shelley Pace
Chicago,IL
Summary
Dynamic logistics professional with a proven track record at GEODIS, excelling in cost reduction and operational efficiency. Skilled in freight negotiation and performance management, I foster strong relationships with vendors and clients, ensuring timely deliveries and exceptional service. Committed to continuous improvement and leveraging analytical thinking to drive logistics process enhancements. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
13
13
years of professional experience
Work History
Logistics Dispatcher
Swift Cargo Solutions
Arlington Heights, Illinois
10.2025 - 01.2028
- Processed incoming and outgoing shipments accurately and efficiently.
- Maintained inventory records using warehouse management software.
- Coordinated with carriers to schedule timely pickups and deliveries.
- Coordinated supply chain activities to ensure timely deliveries and efficient operations.
- Analyzed logistics data to identify areas for process improvement and cost savings.
- Oversaw order processing, ensuring accuracy in documentation and shipment details.
Logistics Coordinator
GEODIS
03.2023 - 10.2025
- Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
- Negotiated contracts to secure favorable rates and terms.
- Reduced transportation costs by negotiating favorable contracts with carriers.
- Implemented systems and procedures for accurate data collection and reporting.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Managed inventory levels to verify availability of stock for customer orders.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Built and established relationships with staff and vendors.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Carrier Sales Representative
DLSW/ RR DONNELLEY
08.2017 - 05.2023
- Improved operational efficiency by streamlining processes for carrier selection and rate negotiation.
- Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Cultivated a positive work environment that fostered teamwork, collaboration, and productivity among colleagues.
- Enhanced company reputation by providing exceptional service to both customers and carriers alike.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
- Prepared pricing agreements and contracts to close sales.
- Coordinated transportation schedules to ensure timely deliveries and meet client expectations.
- Utilized advanced software tools for tracking shipments, managing accounts, and analyzing data for informed decision making.
- Set up appointments with potential and current customers to promote new products and services.
Logistics Specialist
RR Donnelley
09.2014 - 08.2017
- Managed inventory levels to verify availability of stock for customer orders.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Collaborated with sales team to ensure accurate demand forecasting, preventing overstock or stock out situations.
- Developed systems for organizing reports and records to drive integrity.
- Tracked orders and notified customers of status or potential delays.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Tracked and managed transfer paperwork such as packing lists.
- Updated and maintained databases to track shipments and inventory.
Education
High School Diploma -
Unity Catholic High School
Chicago, IL05.1988
Skills
- Quality Assurance
- Results Documentation
- Warehousing Processes
- Benchmark Development
- International shipments
- Analytical Thinking
- Logistics Analysis
- Progress Tracking
- Enterprise Resource Planning
- Operational Efficiency
- Performance Management
- Demand forecasting
- Punctual and Dependable
- Critical Thinking
- International Logistics
- Cost Reduction
- Load planning support
- Fleet Management
- Desktop and Laptop Computers
- Geography Knowledge
- Maintenance Planning
- Database Maintenance
- [Outlook] expertise
- Performance Metrics Tracking
- Transportation Management
- Warehouse Management Systems
- Vendor onboarding
- Purchase Orders
- Shipping procedures
- Transportation Planning
- Decision-Making
- Customer service skills
- Shipment Coordination
- CRM Software
- Word Processing
- Customer Service
- Procurement Tracking
- Problem-Solving
- Schedule Coordination
- Shipping Documentation
- Data Entry
- Invoicing and shipping documentation
- ERP systems proficiency
- Logistics Process Improvement
- Freight Negotiation
Timeline
Logistics Dispatcher
Swift Cargo Solutions
10.2025 - 01.2028
Logistics Coordinator
GEODIS
03.2023 - 10.2025
Carrier Sales Representative
DLSW/ RR DONNELLEY
08.2017 - 05.2023
Logistics Specialist
RR Donnelley
09.2014 - 08.2017
High School Diploma -
Unity Catholic High School