Shelley R. Alexander
Dallas,GA
Summary
Compassionate Phlebotomy Technician with strong healthcare support expertise, emphasizing patient care and regulatory compliance. Proven ability to enhance team collaboration and maintain accuracy in fast-paced environments, ensuring safe, patient-centered care while optimizing laboratory operations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Shipping & Receiving Specialist
Aerospace Fabrications of Georgia
03.2025 - Current
- Executed detailed inspection, verification, and documentation of materials to ensure compliance with specifications
- Upheld quality control standards and ensured inventory accuracy to support operational efficiency
- Exhibited precision and organization in fast-paced environment to facilitate smooth shipping and receiving operations
Business Manager/Owner
Shelley's Bling and Treasures
01.2017 - Current
- Managed daily operations, overseeing inventory, payroll processing, and staff training to enhance operational efficiency
- Maintained organizational systems and upheld customer-focused service standards to improve client satisfaction
- Developed leadership and communication skills through team collaboration and structured feedback sessions to foster a supportive work environment.
Hospitality Professional
Chick -fil-a
09.2024 - 03.2025
- Provided exceptional customer service, enhancing guest satisfaction and loyalty
- Collaborated effectively within a high-volume team, contributing to seamless operations
- Ensured adherence to strict sanitation and safety standards, promoting a safe dining environment
Support Technician/ Unit Secretary
Children's Hospital of Atlanta
01.2011 - 05.2013
- Facilitated patient flow and effective unit communication in clinical setting
- Coordinated patient care and documentation for nurses and medical staff
- Prepared charts and handled sensitive patient information in compliance with HIPAA
- Ensured calm and efficient operations during high-pressure medical situations
File Clerk
Grace Hospital
09.2007 - 05.2009
- Organized and maintained confidential medical records to ensure accurate patient information retrieval
- Assisted with document management to facilitate effective support for billing and clinical teams
- Ensured compliance with hospital privacy standards to protect patient confidentiality
Store Manager
Family Christian Stores
10.2000 - 10.2007
- Managed daily store operations and ensured excellent customer service standards.
- Managed staffing, training, inventory, and daily operations to ensure smooth store functionality
- Trained and supervised staff to enhance team performance and productivity.
- Organized merchandise displays to create appealing shopping experiences for customers.
- Developed leadership and problem-solving skills through team projects
Education
Associate Degree - Medical Office Administration
Western Piedmont Community College
Morganton, NCPre-Liberal Arts - Business Concentration
Asheville-Buncombe Community College
Asheville, NCSkills
- Shipping and receiving
- Vendor coordination
- Regulatory compliance
- Data organization
- Task prioritization
- Detail orientation
- Microsoft Office Suite
- Problem solving
- Team collaboration
- Interpersonal skills
- Communication skills
- Organizational skills
References
Available upon request
Certification
- Medical Administrative Assistant Certificate
- Phlebotomy Certificate
- CPR/AED Certified
Timeline
Shipping & Receiving Specialist
Aerospace Fabrications of Georgia
03.2025 - Current
Hospitality Professional
Chick -fil-a
09.2024 - 03.2025
Business Manager/Owner
Shelley's Bling and Treasures
01.2017 - Current
Support Technician/ Unit Secretary
Children's Hospital of Atlanta
01.2011 - 05.2013
File Clerk
Grace Hospital
09.2007 - 05.2009
Store Manager
Family Christian Stores
10.2000 - 10.2007
Associate Degree - Medical Office Administration
Western Piedmont Community College
Pre-Liberal Arts - Business Concentration
Asheville-Buncombe Community College