Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shelley Roll-Ragusa

Camas

Summary

Property Manager with vast experience in real estate management. Strengths include sales skills, critical thinking and communicating with individuals at all levels. Ready to grow efficiency and expand locations by applying diverse experience and vast real estate knowledge.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sr. Property Manager /Real Estate Broker

The Real Estate Group
Vancouver
07.2016 - Current
  • Managed and oversaw operations, maintenance and administration of properties.
  • Developed and maintained strong relationships with a diverse portfolio of clients to understand their investment needs and preferences.
  • Negotiated contracts for improved pricing and terms of business with suppliers.
  • Provided personalized investment advice and strategies tailored to individual client risk profiles and financial goals.
  • Managed high-stress situations effectively, making critical decisions under tight deadlines to safeguard client interests.
  • Executed financial due diligence and created valuation model to establish enterprise value and purchase price.
  • Acted as buyer or seller representative when arranging sales.
  • Implemented risk management strategies to minimize losses during market volatility.

Property Manager

Trinity Property Consultants
San Francisco
01.2011 - 06.2016
  • Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
  • Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Supervised production of annual rent, operating expense, and real estate tax adjustments.
  • Built relationships with service vendors and submitted associated billing statements.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Compiled and conveyed operational and financial data to regional manager.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.

Skills

  • Asset management
  • Contract administration
  • Administrative oversight
  • Maintenance coordination
  • Property inspections
  • Collection management proficiency
  • Vendor management
  • Portfolio oversight
  • Crisis management
  • Staff supervision
  • Regulatory compliance
  • Real estate laws
  • Eviction process
  • Budget management skills
  • Tenant relations

Certification

  • RE Licensed in WA State
  • RE Licensed in OR State

Timeline

Sr. Property Manager /Real Estate Broker

The Real Estate Group
07.2016 - Current

Property Manager

Trinity Property Consultants
01.2011 - 06.2016
  • RE Licensed in WA State
  • RE Licensed in OR State

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Shelley Roll-Ragusa