Shelley Seniakevgch
Woodbridge,NJ
Summary
Professional and well-grounded office team member with superior clerical skills and financial expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records, and quality control.
Overview
30
30
years of professional experience
Work History
Credit & Collections Analyst
JESCO Inc.
08.2023 - Current
- Regularly reviewed existing accounts to ensure up-to-date knowledge on client financial standings, enabling proactive adjustments to credit limits and terms as needed.
- Streamlined collections processes for increased efficiency and productivity.
- Collaborated with sales teams to address credit-related issues, promoting positive customer relations.
- Improved customer payment behavior with consistent follow-ups and negotiation tactics.
- Called customers by telephone to collect past due invoices, verify accuracy of charges or to correct account errors.
- Created and maintained databases on activity conducted in accounts.
Direct Investment Processor
The Investment Center
12.2020 - 09.2022
- Supported team members in their tasks, contributing to overall team success.
- Developed expertise in various processing systems for increased efficiency and accuracy.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Utilized strong analytical skills to identify potential risks or discrepancies within processed documents quickly.
- Received and reviewed incoming documents and materials.
Administrative Clerk
Foresters Financial
10.2000 - 05.2020
- Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and ensure compliance with company policies and procedures.
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Improved operations by working with team members and customers to find workable solutions.
- Completed statement and account reconciliations and tracked down all discrepancies.
- Update client addresses, name changes, assets allocation, and beneficiaries.
- Managed financial forms, permanent records, and employee files.
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
- Processed internal transfers and liquidations for mutual fund clients.
- Applied contributions to 403b, 401k, and retirement accounts.
- Initiated retirement and non-retirement rollovers from outside broker-dealers.
School Aide
Woodbridge Township Schools
02.1995 - 09.2000
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
- Distributed classroom materials and supplies such as pencils, paper, and art materials.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards, and visitors.
- Monitored students in class, hallways, and lunchroom to supervise, enforce rules, and support lead teacher.
Education
High School Diploma -
Woodbridge High School
5 1981
Skills
- Team building
- Operational improvement
- Interpersonal communication
- Conflict-resolution
- Process improvement
- Database entry
- Schedule management
- Scanning and copying
Timeline
Credit & Collections Analyst
JESCO Inc.
08.2023 - Current
Direct Investment Processor
The Investment Center
12.2020 - 09.2022
Administrative Clerk
Foresters Financial
10.2000 - 05.2020
School Aide
Woodbridge Township Schools
02.1995 - 09.2000
High School Diploma -
Woodbridge High School
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