Shelley Stroud
Austin,TX
Summary
Enthusiastic management professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in project management. Experienced with over eight years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated communication and organizational skills with history of meeting company goals while utilizing consistent and follow-thru practices. Skilled in working under pressure, following tight financial budgets, and adapting to new situations and challenges to best enhance the company's brand.
Overview
25
25
years of professional experience
Work History
Project Manager
InnoDredge LLC
03.2022 - Current
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Managed projects from procurement to commission.
- Developed strong relationships with stakeholders through daily/weekly communication updates, fostering trust and confidence in the team's ability to deliver results.
- Planned, designed, and scheduled phases for 4 large projects.
- Established effective daily communication among team members for enhanced collaboration and successful project completion.
Residential House Manager
Non-disclosure Agreement
10.2021 - 03.2023
- Manage day-to-day operations of home(s) to comply with regulations and family standards.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Supervise employees that prepare meals and handle chores and provided constructive feedback.
- Coordinate holiday parties, cocktail parties and small gatherings for household.
- Modernize and improve operational procedures to increase productivity and profitability while tightly controlling costs.
Family Support Specialist
Lake Ridge Chapel And Memorial Designers
09.2013 - 10.2021
- Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates, filing insurance for families and registering deaths.
- Met with numerous families to plan funerals by discussing service options and needs.
- Provided personal assistance, emotional support and personal care to clients and their families.
- Supported funeral director(s) with all facets of funeral service coordination.
- Processed death certificate and other required paperwork.
Stay at Home Mother
Stroud Household
01.2000 - 09.2013
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Supervised children preparing meals and handling chores and provided constructive feedback.
- Coordinated holiday parties, cocktail parties and small gatherings for household.
- Offered learning opportunities to help children develop important life skills.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Assisted children with daily hygiene and living tasks.
Education
Bachelor of Science - Liberal Arts And General Studies
Southern New Hampshire University
Hooksett, NH05.2024
Skills
- Microsoft Office Suite
- Planning and Coordination
- Google Workspace
- Good Telephone Etiquette
- Attention to Detail
- Collaboration
- File management
- Critical Thinking
- Facility Oversight
- Compliance Requirements
- Multi-Site Operations
- Contract Review And Recommendations
- Advanced Problem Solving
- Budgeting
Timeline
Project Manager
InnoDredge LLC
03.2022 - Current
Residential House Manager
Non-disclosure Agreement
10.2021 - 03.2023
Family Support Specialist
Lake Ridge Chapel And Memorial Designers
09.2013 - 10.2021
Stay at Home Mother
Stroud Household
01.2000 - 09.2013
Bachelor of Science - Liberal Arts And General Studies
Southern New Hampshire University
Similar Profiles
Ida BeachyIda Beachy
Office Manager/Head Bookkeeper at Sunnybrook Excavating LLC, RHL Logistics LLC, Denny's Trucking LLCOffice Manager/Head Bookkeeper at Sunnybrook Excavating LLC, RHL Logistics LLC, Denny's Trucking LLC
Kimberlie PriserKimberlie Priser
Senior Loan Processor at Acrisure Mortgage, LLC Fka FBC Mortgage, LLCSenior Loan Processor at Acrisure Mortgage, LLC Fka FBC Mortgage, LLC
CHAZ WOODCHAZ WOOD
Owner/Project Manager at Residential Recovery LLC/Holistic Homes LLCOwner/Project Manager at Residential Recovery LLC/Holistic Homes LLC
JACOB LUJANJACOB LUJAN
Sales Representative at Community Marketing StrategiesSales Representative at Community Marketing Strategies
KASINDI WAKUBENGAKASINDI WAKUBENGA
Line Assembler at Magna Holly ElectronicsLine Assembler at Magna Holly Electronics