Shelley Sylvain
Surprise,AZ
Summary
. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Habilitation/Respite/Patient Care Technician Attendant
The Servant Group LLC
02.2024 - 06.2024
- Improved patient well-being by implementing individualized care plans and therapeutic interventions.
- Managed behavioral issues professionally using established techniques, maintaining an orderly therapeutic environment conducive to healing process.
- Promoted good behavior with positive reinforcement methods.
- Assisted children with special needs by effectively implementing accommodations for their success in various tasks.
- Maintained comprehensive records detailing each patient''s history, progress, assessments, goals, interventions, responses.
Owner
Dusty Duo Ceramics
01.2012 - 04.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Trained and motivated employees to perform daily business functions.
Caregiving
05.2009 - 01.2012
Adopted 6 children
Childcare Facilitator
Dysart Unified School District
03.2006 - 05.2009
- Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
- Enhanced children''s social and emotional development by implementing age-appropriate activities and group interactions.
- Coordinated special events such as field trips, holiday celebrations, and parent-teacher conferences to create a well-rounded educational experience for all children involved.
- Guided children in developing problem-solving skills through structured games, role-playing scenarios, and teachable moments throughout the day.
- Managed classroom behavior effectively using positive reinforcement techniques to promote respect among peers.
- Improved children''s cognitive skills with interactive learning games, puzzles, and hands-on experiences.
- Facilitated smooth transitions between daily activities by employing clear communication strategies and consistent routines.
- Maintained a safe and nurturing environment for children to thrive in, conducting regular safety checks of play areas and equipment.
- Established strong relationships with families by maintaining ongoing communication about their child''s progress, achievements, and areas for improvement.
Education
High School Diploma -
Bellingham High School
Bellingham, MA06.1987
Skills
- Time Management
- Verbal and written communication
- Business Development
- Customer Service
- Business Management
- Team Leadership
Timeline
Habilitation/Respite/Patient Care Technician Attendant
The Servant Group LLC
02.2024 - 06.2024
Owner
Dusty Duo Ceramics
01.2012 - 04.2019
Caregiving
05.2009 - 01.2012
Childcare Facilitator
Dysart Unified School District
03.2006 - 05.2009
High School Diploma -
Bellingham High School
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