Shelley Tipsword
Summary
Creative Activities Assistant skilled at planning unique events and activities. Considerate listener utilizes residents' preferences to create fulfilling experiences. Celebrated for keeping activities budget-friendly. Approached each day and unique challenges with enthusiasm, patience and humor. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Activities Coordinator
Mennonite Village Senior Living
12.2020 - Current
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Resident Assistant/Bathaid
Mennonite Village Senior Living
12.2015 - 12.2020
- Maintained clean, safe and well-organized patient environment.
- Assisted residents in preparing for activity and social programs.
- Changed bed linens, dumped trash and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents with daily dental and mouth care, bath functions and hair care.
- Attended, participated and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports and maintenance requests.
- Assisted disabled clients to support independence and well-being.
Activities Assistant
Mennonite Village Senior Living
12.2017 - 11.2020
- Engaged residents through events, small groups and personal attention.
- Scheduled movies, entertainment and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing and conducting entertaining and stimulating activities.
- Planned, coordinated and implemented activities to address needs of participants with varying abilities.
- Documented preferences and helped develop relevant activities.
- Transported and escorted program participants to and from activities and on field trips.
- Managed scheduled events for [Location] to maximize activities and attendance.
Dining Services Employee
Mennonite Village Senior Living
09.2005 - 12.2015
- Communicated complex requests to kitchen team, playing key roles in satisfying selective clientele.
- Teamed with kitchen group in surpassing guest expectations, achieving top retention and referral rates.
- Oversaw proper set-up of tables to accommodate large parties.
- Delivered quality services while maintaining friendly and welcoming environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
High School Diploma -
West Albany High School
Albany, OR06.1981
Skills
- Clerical Support
- Friendly, Positive Attitude
- Computer Proficiency
- Food Services
- Customer and Service-Oriented
- Activities Leadership
- Safety Procedures
- Group Supervision
- Interactive Activities
- Critical Thinking
- Resident Support
Memories in the Making Art Program
Memories in the making is a Art program Designed to help our Alzheimer's residents come together as a group and no pressure just fun art
Timeline
Activities Coordinator
Mennonite Village Senior Living
12.2020 - Current
Activities Assistant
Mennonite Village Senior Living
12.2017 - 11.2020
Resident Assistant/Bathaid
Mennonite Village Senior Living
12.2015 - 12.2020
Dining Services Employee
Mennonite Village Senior Living
09.2005 - 12.2015
High School Diploma -
West Albany High School
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