Shelley Walser
Palm City,,FL
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
27
27
years of professional experience
Work History
Sales Associate and Merchandiser
Treasure Coast Hospice thrift boutique
Stuart, FL
04.2025 - Current
- Organize store displays according to corporate guidelines while ensuring maximum visibility of merchandise
- Supervised team members on a daily basis providing guidance when needed.
- Developed and implemented strategies to increase sales of cosmetic products.
- Provided training sessions for staff on product knowledge and customer service skills.
Regional Sales Director
Dillards/Clinique
Wellington , FL
09.2001 - 04.2006
- Managed budgets effectively while ensuring all expenses stayed within allocated limits.
- Conducted regular meetings with regional sales team to review performance and provide guidance.
- Established relationships with key customers to build loyalty and grow revenue streams.
- Researched target markets in order to identify potential new customers and expand reach.
Onboard Leader/International Flight Attendant
Delta Air Lines, Inc
Atlanta, GA
03.1998 - 09.2001
- Implemented effective communication protocols within the organization.
- Maintained up-to-date knowledge of industry trends in order to apply best practices.
- Resolved conflicts between employees in a timely manner.
- Ensured safety onboard. De-breifed flight attendants before trip.
Education
Associate of Arts - Communications
Pellissippi State Community College
Knoxville, TN05-1993
Communications
University of Tennesse
Knoxville, TNSkills
- Visual merchandising
- Sales strategies
- Inventory management
- Product knowledge
- Customer service
- Employee training
- Performance evaluation
- Exceeding customer expectations
Accomplishments
- Number 1 cosmetic counter
- Sales Director position
References
References available upon request.
Timeline
Sales Associate and Merchandiser
Treasure Coast Hospice thrift boutique
04.2025 - Current
Regional Sales Director
Dillards/Clinique
09.2001 - 04.2006
Onboard Leader/International Flight Attendant
Delta Air Lines, Inc
03.1998 - 09.2001
Associate of Arts - Communications
Pellissippi State Community College
Communications
University of Tennesse
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