Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Shelley Williams

Bridgeport,NY

Summary

Administrative Assistant offering experienced skills in customer relations and resilience to handle challenges of fast paced office environments. Bringing a detail-oriented and decisive nature to every task; with sound judgment, strong multitasking abilities, and a self-motivated personality. Comfortable working alone or with teams to accomplish on-time and accurate objectives. Open to work remotely, hybrid or onsite.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Robert E. Irwin
Cicero, NY
11.2013 - Current
  • Assisted in preparation of personal income tax returns using TaxWise Software.
  • Leveraged tax form instructions and tables to successfully complete hundreds of tax returns.
  • Consulted tax law handbooks or bulletins for handling atypical returns.
  • Maintained accurate department and customer records using Microsoft Excel spreadsheets.
  • Obtained scanned records and uploaded to relevant databases.
  • Prepared emails, memos, and business letters to be dispersed to hundreds of clients.
  • Managed communications to provide clients with updated and accurate information.
  • Coordinated and scheduled all client appointments for tax season using Microsoft Outlook and Yahoo.
  • Performed office duties, ordered materials, and organized workspaces.

Licensed Real Estate Salesperson

Howard Hanna Real Estate
Cicero, NY
08.2013 - Current
  • Showcased residential properties and explained features, values, and benefits of available homes.
  • Assessed similar, recently sold properties in neighboring areas to determine comparative market price.
  • Advised sellers on adjusting their homes to be more appealing to buyers in competitive market place.
  • Promoted property sales through advertisements, open houses, and participation in multiple listing services.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties, and communicating sale conditions.
  • Generated lists of properties aligned with buyers' needs and financial resources.
  • Coordinated appointments with prospective buys to showcases houses and plots.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Managed real estate transactions from initiation to closing.

Senior Accounting Clerk

Empire Blue Cross Blue Shield
Syracuse, NY
07.1988 - 09.1999
  • Received and recorded checks and bank transfers.
  • Handled accounting operations such as updating journal entries and reconciling accounts.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Produced accurate and compliant financial statements, reports, and documentation.
  • Underwent audits of operational and financial areas for governmental compliance.
  • Gathered banking transactions via statements and recorded activity in Excel format and reconciled balances.
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
  • Cross-trained employees, enabling completion of priority tasks during personnel absences.
  • Analyzed balance sheets for mistakes and inaccuracies.

Skills

  • Client Relations
  • Confidential Material Handling
  • Data Entry Documentation
  • Appointment Scheduling
  • Bookkeeping
  • Invoicing
  • TaxWise Software
  • Excel Spreadsheets
  • Microsoft Word

Certification

  • Accounting Certification, Bryant & Stratton Business Institute, 06/1988.
  • Completed additional accounting coursework at Bryant & Stratton Business Institute alongside Accounting Certification.
  • New York State Realtor Licensee.
  • Completed additional education and training in Real Estate.

Timeline

Administrative Assistant

Robert E. Irwin
11.2013 - Current

Licensed Real Estate Salesperson

Howard Hanna Real Estate
08.2013 - Current

Senior Accounting Clerk

Empire Blue Cross Blue Shield
07.1988 - 09.1999

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Shelley Williams