SHELLEY WILLIAMS
Bend,OR
Summary
Accomplished professional with 20+ years’ experience managing multiple projects, providing exceptional administrative support, and streamlining operations. Expert in optimizing processes and crafting high-impact presentations. Committed to strengthening interdepartmental collaboration, promoting high documentation standards, and applying far-ranging technical capabilities. Excellent interpersonal skills, reliable and conscientious with the ability to promote confidence and build strategic and client relationships. Depend in maintaining confidential matters. Exhibits loyalty, dedication, and passion for service excellence. Astute communicator and customer service champion committed to quality performance.
Overview
24
24
years of professional experience
Work History
Executive Assistant/Receptionist
EXPRESS EMPLOYMENT PROFESSIONALS
Bend, OR
11.2024 - Current
- Company Overview: Temporary position at the Cascades East Association of Realtors
- Temporary position at the Cascades East Association of Realtors
Licensed Realtor, Part-Time
SILVERCREEK REALTY GROUP
Meridian
02.2024 - Current
- Gross Sales $1.6M
Licensed Realtor, Part-Time
KELLER WILLIAMS REALTY
Boise
06.2021 - 02.2024
- Gross Sales $2.2
Executive Administrator to SVP & Global Head Visa Crypto
VISA, INC.
Palo Alto & Foster City, California
08.2012 - 08.2023
- Company Overview: Visa, Inc. is a global payments technology company.
- Coordinated, oversaw, and analyzed multiple senior leadership and C-level executive calendars, domestic and international travel reservations, and itineraries in multiple international time zones.
- Managed highly confidential matters and information with discretion and care.
- Coordinate dinners and meetings with external clients, CEO, C-Suite & VCs.
- Assist with recruiting, scheduling candidates and onboarding.
- Anticipated the needs of the Executive Team and communicated effectively to keep leaders well-informed and prepared.
- Mentored, trained, and developed internal Executive Assistants on best practices, policies, and procedures.
- Boosted employee morale, team building, and managed offsite budgets.
- Visa, Inc. is a global payments technology company.
Executive Administrator CEO TrialPay/SVP Visa Commerce
TrialPay
04.2015 - 08.2023
- Company Overview: TrialPay, a Visa company, acquired 4/2015.
- Coordinated, oversaw, and analyzed multiple senior leadership and C-level executive calendars, domestic and international travel reservations, and itineraries in multiple international time zones.
- Managed highly confidential matters and information with discretion and care.
- Anticipated the needs of the Executive Team and communicated effectively to keep leaders well-informed and prepared.
- Collaborated and interfaced with cross-functional teams in Finance, Facilities Management, and Human Resources.
- Executed detail-driven event planning for CHRO, CEO Board Meetings, Olympians, MIT Alumni, and Chamber of commerce events.
- Coordinated logistics for Leadership Meetings; the Annual Employee Offsite Meetings (120 -300 attendees; and several quarterly team-building events.
- Successfully managed and led two office moves, space planning and several high-level projects.
- Introduced new CEO to pertinent teams within Visa following Visa acquisition of TrialPay.
- Site administrator and planning committee for new Silicon Valley Office opened 12/2016 in Palo Alto.
- TrialPay, a Visa company, acquired 4/2015.
Executive Assistant to the Chief Executive Officer (CEO) & Office Manager
GEEKNET
San Francisco, CA
01.2008 - 08.2012
- Company Overview: Geeknet, formerly Sourceforge.
- Provided stellar executive administrative support to the CEO and C-level executives; extensive calendar management, demonstrated incredible ability to adapt with quickly changing situations and last-minute itinerary changes.
- Managed and coordinated the company relocation from Mountain View, CA to San Francisco, CA.
- Successfully led the 2011 office remodeling process to achieve a collaborative and creative tech environment.
- Booked domestic and international reservations and prepared expense reporting for varying foreign currencies.
- Coordinated offsite events including the All-Company Events for 300+ people; Offsite Leadership Fireside Chats with external speakers; and the Board of Directors’ meetings.
- Assisted the President & Chairman of the Board with logistics including corporate jet, pilots, chauffer, and meeting arrangements.
- Geeknet, formerly Sourceforge.
Senior Insurance & Risk Management Specialist
HARRIS MYCFO
Menlo Park, CA
12.2006 - 12.2007
- Delivered value-added service to clients providing an integrated multi-family office solution comprised of investment advisory services, income tax planning and compliance, estate planning services, philanthropic advisory, insurance evaluation, financial reporting, and expense management.
- Managed confidentiality of insurance policies for high-net worth client property and possessions including staff, artwork, jewelry, real estate, yachts, airplanes, and vehicles.
- Built and fostered client relationships with insurance brokers.
- Conducted site visits and reporting; prepared quarterly insurance reports for clients including inventory of valuables and analysis of benefits.
Sales Administrator to the Executive Vice President of Sales & Marketing, Americas and Europe
PLATFORM SOLUTIONS, INC.
Sunnyvale, CA
11.2005 - 12.2006
- Managed international and domestic travel for the executive, directors, and staff members.
- Managed hectic, busy calendars for the EVP and Directors.
- Prepared sales contracts and managed Salesforce-based pipeline reports.
- Oversaw accounting and financial transactions including PRs/POs, invoices, corporate credit card accounts.
Administrative Assistant, Private Equity to the Managing Director and Directors
STANFORD MANAGEMENT COMPANY
Menlo Park, CA
06.2001 - 11.2005
- Company Overview: Stanford University.
- Interfaced with customers and internal personnel via in-person and telephone contact to address/direct inquiries to appropriate departments and individuals maintaining utmost confidentiality and discretion.
- Coordinated domestic and international travel, passports, and visa arrangements.
- Collaborated with other administrative assistants to streamline office efficiency for the executives; provided consistent coverage of executive phone support and other administrative assistant office functions.
- Stanford University.
Education
General Undergraduate Studies - Court Reporting
WEST VALLEY COLLEGE
Skills
- Microsoft Office
- Oracle (iExpense)
- Salesforce
- Concur
- IMLS
- FlexMLS
- Convergent
- Supra
- BrokerMint
- Administrative Support
- Leadership
- Meeting Coordination
- Event Coordination
- Strategic Planning
- Expense Planning
- Reporting
- Domestic Travel Coordination
- International Travel Coordination
- Process Improvement
- Relationship Management
- Needs Assessment
- Administrative Training
- Development
- Analysis
- Office Relocations
Personal Information
Title: EXECUTIVE ASSISTANT
Timeline
Executive Assistant/Receptionist
EXPRESS EMPLOYMENT PROFESSIONALS
11.2024 - Current
Licensed Realtor, Part-Time
SILVERCREEK REALTY GROUP
02.2024 - Current
Licensed Realtor, Part-Time
KELLER WILLIAMS REALTY
06.2021 - 02.2024
Executive Administrator CEO TrialPay/SVP Visa Commerce
TrialPay
04.2015 - 08.2023
Executive Administrator to SVP & Global Head Visa Crypto
VISA, INC.
08.2012 - 08.2023
Executive Assistant to the Chief Executive Officer (CEO) & Office Manager
GEEKNET
01.2008 - 08.2012
Senior Insurance & Risk Management Specialist
HARRIS MYCFO
12.2006 - 12.2007
Sales Administrator to the Executive Vice President of Sales & Marketing, Americas and Europe
PLATFORM SOLUTIONS, INC.
11.2005 - 12.2006
Administrative Assistant, Private Equity to the Managing Director and Directors
STANFORD MANAGEMENT COMPANY
06.2001 - 11.2005
General Undergraduate Studies - Court Reporting
WEST VALLEY COLLEGE
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