Shelli Hornbeak
Tillamook,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented professional with experience in customer interactions and inventory oversight. Known for maintaining accuracy and compliance while enhancing customer satisfaction through effective communication and education.
Overview
32
32
years of professional experience
Work History
Personal Banker
Umpqua Bank
Tillamook, OR
02.2024 - 03.2025
- Assisted clients with account inquiries and transactions, ensuring timely resolution of issues.
- Educated customers on banking products and services, enhancing their understanding of financial options.
- Processed loan applications and credit requests, maintaining compliance with regulatory standards.
- Managed daily cash transactions, ensuring accuracy in balancing cash drawers and reports.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
Inventory Specialist
Tillamook Country Smoker
Bay City, OR
01.2022 - 02.2024
- Monitored inventory levels to ensure optimal stock availability and minimize shortages.
- Processed incoming shipments, verifying accuracy against purchase orders and quality standards.
- Maintained organized storage areas to enhance retrieval efficiency and support inventory accuracy.
- Assisted in conducting regular cycle counts, identifying discrepancies for resolution.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Wellness Coordinator
Tillamook Country Smoker
Bay City, OR
04.2004 - 02.2022
- Developed and implemented wellness programs promoting employee health and productivity.
- Coordinated health screenings and educational workshops to enhance employee awareness.
- Facilitated partnerships with local health providers to expand wellness resources.
- Conducted analysis of employee wellness data to inform strategic improvements in program initiatives.
- Promoted injury prevention awareness through ergonomic assessments of workstations and proper body mechanics training sessions for staff members engaged in physically demanding tasks.
- Installed exercise equipment and conducted tests to verify correct, safe and efficient operations.
- Collaborated with insurance providers to organize health screenings, facilitating early detection and management of health issues.
Assistant Store Manager
Starbuck Coffee
Beaverton, OR
11.1992 - 05.1997
- Oversees daily operations to ensure efficient store functionality and exceptional customer service.
- Trains and mentors staff to enhance product knowledge and promote teamwork within the store.
- Implements inventory management practices to optimize stock levels and reduce waste.
- Ensures compliance with health, safety, and food handling regulations throughout the store environment.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Neah-Kah-Nie High School
Rockaway Beach, ORNo Degree -
Tillamook Bay Community College
Tillamook, ORSkills
- Dependable and responsible
- Friendly, positive attitude
- Customer service excellence
- CPR Certified
Timeline
Personal Banker
Umpqua Bank
02.2024 - 03.2025
Inventory Specialist
Tillamook Country Smoker
01.2022 - 02.2024
Wellness Coordinator
Tillamook Country Smoker
04.2004 - 02.2022
Assistant Store Manager
Starbuck Coffee
11.1992 - 05.1997
High School Diploma -
Neah-Kah-Nie High School
No Degree -
Tillamook Bay Community College