Shelli Hughes
Seattle,Washington
Summary
To obtain gainful employment and to learn and grow with a great team. Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
security officer
northwest security services
Seattle
02.2020 - Current
- Securing properties and buildings within Seattle, WA and surrounding areas
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
DISPATHER
Amazon Prime
09.2015 - 06.2018
- Worked as a part of a team that assisted in getting cars and drivers out and getting the orders delivered on time and in a timely manner.
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
RECEPTIONIST
MICROSOFT
04.2012 - 01.2014
- Greeted and assisted clients making sure they got to the individual they came to see
- Booked meetings for staff
- Answered incoming calls and directed them to the proper contacts
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Deli CLERK
Safeway
06.2018
- Prepared and cooked deli foods
- Assisted customers with sale of items
- Prepared sandwiches
- Managed back kitchen
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
Education
Phlebotomy - Phlebotomy
Seattle Vocational
Seattle, WA06-2018
Skills
- Proficient in Word
- Proficient in Excel
- Proficient in Outlook
- Data Entry
- Ability to create letters
- Ability to create memos
- Ability to create other office documents
- Provide high level of customer service
- Patrol operations
- Access Control Management
- Document Management
- Electronic surveillance
- Emergency Management
- CCTV Surveillance
- CCTV Monitoring
- Alarm monitoring
- Conflict de-escalation
Timeline
security officer
northwest security services
02.2020 - Current
Deli CLERK
Safeway
06.2018
DISPATHER
Amazon Prime
09.2015 - 06.2018
RECEPTIONIST
MICROSOFT
04.2012 - 01.2014
Phlebotomy - Phlebotomy
Seattle Vocational
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