Shelli Jefferson
Douglasville,Georgia
Summary
Diligent Nurse Care Manager focused on providing optimal support to patients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications and doctor appointments. Caring, organized and friendly with excellent interpersonal skills.
Overview
21
21
years of professional experience
Work History
Care Manager
Davita Village Health
07.2010 - Current
- Collaborate with all members of the health care team to coordinate and facilitate care of dialysis patients while minimizing fragmentation of the health care system
- Help to manage patient outcomes, medications and health progress
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.
Disease Management Nurse
Wellpoint
11.2009 - 06.2010
- Responsible for optimizing member health through the delivery of member education, telephone triage and disease management interventions
- Also perform health coaching for members across multiple medical condition lines for health management
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Labor and Delivery Nurse
Northside Hospital
04.2008 - 11.2009
- Responsible for the laboring patient, interpreting the fetal heart rate, cervical change and the status of the patient
- Responsible for initiating inductions, and assisting with pain control
- Served in other areas such as PACU, and OR assisting with cesarean sections and other gynecological procedures
Charge Nurse
Davita Dialysis
08.2004 - 03.2007
- Specialized in nursing care of patients with chronic renal failure
- Charge nurse is responsible for the initiation and termination of treatments, medication administration, develop care plans including assessments evaluations and nursing diagnosis
- Monitoring clinic staff and 16-24 patients each shift
- Supervised and managed daily scheduling, tasking, and administration.
- Collaborated with other healthcare professionals to provide quality patient care.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
Clinic Manager
Fresenius Medical Care
12.2003 - 08.2004
- Accountable for quality of patient care as defined by quality goals by working with the appropriate In Service Director and Clinical Service department, to ensure that policy and procedure is followed
- Participate in the recruitment and interview process, and decision to hire new personnel
Education
Masters Degree - Nursing
University of Phoenix
Phoenix, AZ10.2007
BSN - Bachelors of Science Nursing
Lourdes College
Sylvania, OH12.2000
Associate Nursing Degree - Associate Degree Nursing
Owens College
Toledo, OH05.1997
Skills
- Care Planning
- Case assessments
- Clinical Documentation
- Service Coordination
- Peer trainer
Timeline
Care Manager
Davita Village Health
07.2010 - Current
Disease Management Nurse
Wellpoint
11.2009 - 06.2010
Labor and Delivery Nurse
Northside Hospital
04.2008 - 11.2009
Charge Nurse
Davita Dialysis
08.2004 - 03.2007
Clinic Manager
Fresenius Medical Care
12.2003 - 08.2004
BSN - Bachelors of Science Nursing
Lourdes College
Associate Nursing Degree - Associate Degree Nursing
Owens College
Masters Degree - Nursing
University of Phoenix
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