Shelli Mays

Corporate Account Manager with a strong focus on global business development and revenue growth. Proven track record in strategic planning and complex negotiations, strengthening relationships with C-Level executives. Aiming to enhance client engagement and drive international growth as a Global or Regional Account Manager.

• Expanded account portfolios by growing multiple clients from single-product usage to multi-product adoption, generating new revenue streams.
• Transformed underperforming accounts from $300K/month global accounts, driving significant business growth.
• Delivered consistent revenue growth of 12–18% across managed accounts through strategic planning and execution.
• Led process improvement initiatives that achieved $900K+ annually in cost savings and avoidance.
• Established a dedicated Transition & Implementation department, creating a formalized customer onboarding program to enhance client experience.
• Designed and launched an internal Mentorship Program for 100+ employees, including program charter and structure.
• Maintained exceptional compliance performance, achieving 95%+ scores on monthly audits and key performance indicators.
• Successfully executed multiple EDI integrations and partnered with clients to implement ERP systems, improving operational efficiency.

• Develops comprehensive sales strategies and roadmaps aimed at increasing profitability and ROI
• Build and maintain effective relationships with diverse stakeholders, from entry-level staff to C-Level executives, ensuring lasting partnerships
• Demonstrates ability to drive sales, business retention and development YOY, delivering consistent revenue growth
• Skillfully navigates challenging accounts with constructive results, leading to high customer satisfaction