SHELLI ROSEWAREN
Fort Myers
Summary
Professional and knowledgeable office clerk offering 20+ years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
13
13
years of professional experience
Work History
Substitute Teacher PreK ESE
Kelly Services
09.2024 - 03.2025
- Worked with school district employees to create lesson plans for class
- Created classroom routines to support student environments and maintain consistent schedules
- Developed strong relationships with students through consistent encouragement and support
- Repeatedly requested as substitute teacher by administration based on trusted performance
Customer Service Coordinator
Majestic Memorials
09.2013 - 07.2024
- Kept detailed records of inventories, completed sales, and customer information to improve customer experiences
- Took charge of client correspondence and kept track of all tracking and communications
- Assessed inventory and delivery requirements, then devised strategies to meet customer needs
- Quoted prices, listed terms, and included shipping information in customer estimates
- Designed custom memorials with Gerber software to create designs for customer approval and stencils for manufacturing monuments
Specialist
United States Army
01.2012 - 08.2013
- Kept up to date company training records, and scheduling training for any deficiencies
- Responsible for keeping accurate arms room records and scheduling any maintenance within the weapons room
- Helped in organization of deceased soldiers' personal effects, packaging and shipping to soldiers' family
Education
Elementary Education-Current Student
Liberty University
OnlineBusiness Administration/ Degree Not Complete
American Military University
OnlineElementary Education/Degree Not Complete
Emmanuel College
Franklin Springs, GASkills
- Customer service
- Business operations
- Organization
- Verbal communication
- Communications
- Document management
- Customer relations
- Calendar management
- Team management
- MS Office
- Problem resolution
- File organization
Timeline
Substitute Teacher PreK ESE
Kelly Services
09.2024 - 03.2025
Customer Service Coordinator
Majestic Memorials
09.2013 - 07.2024
Specialist
United States Army
01.2012 - 08.2013
Elementary Education-Current Student
Liberty University
Business Administration/ Degree Not Complete
American Military University
Elementary Education/Degree Not Complete
Emmanuel College
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