Dedicated professional with extensive experience as a Medical Assistant at Hartford Healthcare Bariatric Surgery, skilled in patient scheduling and HIPAA compliance. Proven ability to enhance patient experiences through effective communication and meticulous recordkeeping. Committed to fostering a safe environment while ensuring operational efficiency and regulatory compliance.
Overview
13
13
years of professional experience
Work History
School Bus Driver
Specialty Transportation
08.2024 - Current
Executed route planning and navigation to optimize travel efficiency and minimize delays.
Managed student safety by enforcing bus rules and maintaining order during transport.
Responded promptly to emergency situations, ensuring student safety and adherence to protocols.
Documented incidents and maintained accurate records for safety inspections and compliance audits.
Assured compliance with all local, state, and federal transportation regulations and safety standards.
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Bus Driver
Town Of Glastonbury
10.2022 - 08.2024
Conducted regular vehicle maintenance checks to ensure optimal performance and safety standards.
Communicated effectively with parents regarding student transportation schedules and any issues that arose.
Enhanced student engagement by creating a welcoming environment on the bus through positive interactions.
Promoted good behavior among students by implementing behavior management strategies during rides.
Assisted passengers with boarding and alighting to ensure smooth and safe transitions.
Monitored traffic patterns and adjusted routes for optimal travel efficiency.
Medical Assistant
Middlesex Gastroenterology Associates
02.2019 - 02.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Called Patients to confirm appointments, updated medical charts, answered phones, worked with other MA in Prepping for Patients visits.
Medical Assistant
Hartford Healthcare Bariatric Surgery
01.2015 - 02.2019
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Prepped Patients for upcoming procedures as well as follow-up from procedures
Scale House Operator
Town of Windsor Connecticut
01.2013 - 10.2018
Monitored incoming and outgoing waste materials for accurate weight measurement.
Validated data entries for inventory accuracy and reporting integrity.
Implemented process improvements to enhance operational efficiency and reduce wait times.
Assisted in training new staff on scale operation and compliance procedures.
Maintained records of scale operations to support regulatory compliance.
Answered customer calls professionally and routed to appropriate person.
Maintained accurate records of all transactions, ensuring compliance with company policies and regulations.
Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
Education
Medical Assistant Certification - Medical Assistant
Capital Community College
Hartford, CT
08-2015
Skills
Dependable and reliable
Effective communication skills
License endorsements
Customer service
Patient scheduling
HIPAA compliance
Medical terminology knowledge
Data entry
Written and verbal communication
File organization
Medical office administration
Filing systems expertise
Medical record safeguarding
Clerical functions
Medical recordkeeping
Timeline
School Bus Driver
Specialty Transportation
08.2024 - Current
Bus Driver
Town Of Glastonbury
10.2022 - 08.2024
Medical Assistant
Middlesex Gastroenterology Associates
02.2019 - 02.2022
Medical Assistant
Hartford Healthcare Bariatric Surgery
01.2015 - 02.2019
Scale House Operator
Town of Windsor Connecticut
01.2013 - 10.2018
Medical Assistant Certification - Medical Assistant