Summary
Work History
Education
Timeline
Skills
Skills Abilities
Overview
Generic

Shelli Stuhr

Portland,OR

Summary

I am an approachable Supervisor and A&D Counselor with great communication and I am consistent with my staff and clients. I am diligent and a very resourceful professional. I have 4 years and 5 months of hands on experience working in residential treatment at CODA Inc. I am very motivated, organized, punctual, reliable, and hard working. I have several years of management experience and I want to advocate for those that can not advocate for themselves.

Work History

ADST Supervisor/A&D Counselor

CODA Inc.
08.2019 - 12.2023

*Improved client satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

*Provided monthly meetings.

*Consistently available to my team.

*Improved operations by working with team members and clients to find workable solutions.

*Maintained confidentiality for everyone.

*Scheduling for a team of 15.

*Facilitated groups using Hazelden.

*Supported and counseled clients with drug and alcohol addictions.

*Empowered clients and staff to tackle challenging situations with better and more diverse coping skills.


Education

QMHA-R -

MHACBO
Portland
07.2023

CADC1 -

Day Star/MHACBO
Portland, OR
05.2022

CRM -

MHACBO
Portland, OR
07.2019

GED -

PCC
Portland, OR
06.1987

Timeline

ADST Supervisor/A&D Counselor

CODA Inc.
08.2019 - 12.2023

QMHA-R -

MHACBO

CADC1 -

Day Star/MHACBO

CRM -

MHACBO

GED -

PCC

Skills

*Multi-format SUD Counseling

*Case Management

*Treatment Planning

*Problem Resolution

*Crisis Intervention

*Team Management

Skills Abilities

Great Clips, Eight years, Primary point of accountability, Handled all scheduling, Effectively and proactively solved conflict and challenges, Managed product sales for self and team, Increased and tracked productivity, Provided excellent customer service, Implemented staff retention strategies, Great Clips, Drove improved and repeat sales through outstanding customer service, promotional marketing strategies, and staff incentives, Shell Fuel Stations, Provided solid sales support through energetic customer service and support, 7-Eleven, Promote sales through accurate cash handling, and excellent customer service, Provided inventory control, Proactively marketing and following promotional systems, Maintained a safe and clean environment for customers, Exceptional communication skills with diverse populations, Full range of multi-level verbal and written skills with customers, staff, and managers, Active listening to solve challenges, Proactively support staff and customers, Provide expert de-escalation practices, Understands the importance of communicating expectation and goals, to help prevent potential challenges, Effectively communicates policies and procedures in a way that others can understand, Oxford, House Secretary, Treasurer, Comptroller, Handled banking, reconciling accounts, paying bills, check signing responsibilities, tracking petty cash flow, Main point of accountability for paying bills and maintaining accurate cash flow records, Taking thorough meeting minutes, clearly documenting for house member present and not present, Chapter 7, Comptroller, Being present at all Chapter meetings, Documenting Chapter dues and house fees

Overview

4
4
years of professional experience
Shelli Stuhr