Shelli Walter
Davison,MI
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
10
10
years of professional experience
Work History
Fresh Team Manger
Sams Club
02.2016 - Current
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Led employee relations through effective communication, coaching, training, and development.
- Delivered regular team meetings for aligned work towards common goals.
Assistant Manager
Sams Club
02.2014 - 04.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Grocery/Fresh Produce Assistant Manager
Sams Club
10.2013 - 02.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Skills
- Team Building
- Employee Engagement
- Problem Solving
- Performance Management
- Financial Management
Timeline
Fresh Team Manger
Sams Club
02.2016 - Current
Assistant Manager
Sams Club
02.2014 - 04.2017
Grocery/Fresh Produce Assistant Manager
Sams Club
10.2013 - 02.2014
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