Hi, I’m
Shellie Benavidez
Sunnyvale,California
Summary
Highly effective leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
33
years of professional experience
Work History
S101 Management Company Inc.
General Manager
01.2003 - 10.2024
Job overview
- Oversaw daily operations, marketing, and customer experience for 1100 rental units at 9 apartment buildings
- Supervised a team of 40 employees across 9 properties
- Directed leasing programs, resulting in average occupancy rates of 96%-98%
- Directed rent collection programs resulting in average collection rates of 99-100% with extremely low UD’s
- Developed and implemented policies and procedures to enhance operational efficiency and compliance with legal requirements including tenant-landlord, fair housing, general maintenance/construction/remodeling
- Maintained and updated all documents to ensure compliance with laws and regulations
- Managed budgets, financial planning, and cost control to maximize profitability
S101 Management Company Inc.
HR Manager and Safety Director
01.2003 - 10.2024
Job overview
- Developed and implemented recruitment strategies
- Managed the hiring process, including job postings, interviews, and selection of candidates
- Fostered a positive work environment
- Addressed employee concerns and conflicts
- Implemented programs to boost employee morale and engagement
- Identified training needs and developed programs
- Facilitated professional development and continuous learning for employees
- Designed and implemented performance appraisals to monitor and evaluate employee performance
- Provided feedback and continuous support to enhance employee performance
- Developed and managed compensation and benefits packages
- Ensured competitive and fair compensation practices
- Developed and updated HR policies and procedures to ensure compliance with labor laws and regulations
- Handled workplace safety and health regulations
- Aligned HR strategies with organizational goals
- Contributed to business planning and strategy
- Oversaw HR administrative tasks like payroll, record-keeping, and benefits administration
- Developed and implemented safety programs, including maintaining current safety protocols/O&M, quarterly safety meetings, property and unit inspections and required annual training and certifications for all employees
S101 Management Company Inc.
Portfolio Manager
10.1991 - 12.2002
Job overview
- Oversaw daily operations, marketing, and customer experience for 300 rental units at 3 apartment buildings
- Supervised a team of 8 employees across 3 properties
- High performer excelled in all areas of property management, tenant relations, marketing and employee relations; Promoted to General Manager/HR Manager and Safety Director
Education
California State UniversitySan Francisco, CA
Undergraduate work from Developmental Psychology
Skills
- Leadership & Team Building
- Strategic Planning
- Budgeting & Financial Management
- Negotiation & Conflict Resolution
- Project Management
- Customer Relationship Management (CRM)
- Risk Management & Compliance
- Marketing & Social Media
- Data Analysis & Reporting
- Adaptability & Problem Solving
- Recruitment and staffing
- Employee relations
Leadership Philosophy
A proactive leader with a strong belief in the principles of emotional intelligence and team building. Dedicated to fostering a positive work environment where employees feel valued and motivated to reach their full potential. Committed to helping team members set and achieve their professional goals, aligning them with the overall objectives of the company. Emphasizing clear communication, empathy, and mutual respect to build cohesive and high-performing teams.
Timeline
HR Manager and Safety Director
S101 Management Company Inc.
01.2003 - 10.2024
General Manager
S101 Management Company Inc.
01.2003 - 10.2024
Portfolio Manager
S101 Management Company Inc.
10.1991 - 12.2002
California State University
Undergraduate work from Developmental Psychology
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