Shellie Griffiths

Managed front desk operations and resolved guest complaints.

Oversaw operations of all department.

Monitored implementation of quality standards.

Provided staff training on customer service procedures.

Managed daily responsibilities for all departments when needed.

Customer service, run the register, do Western union transactions, also do Fed EX shipping I also Planned and executed all events in the store

Started with this company being an aid then I moved up many times I was the activities Director planning events for the residents, then I did marketing for the company went out to other businesses giving information about the company then I became the Executive Director this was a challenging but fulfilling position worked with all departments, financial, marketing and employees.

I was the morning cashier for the station, opened the store, stocked, greeted customers, worked with many vendor`s

answered phones, made reservations, scheduled employees,interviewed for openings also set up groups to come to the hotel and took care of all there needs for meeting rooms to catering.